Current Review Shows Nothing Has Changed At Small Smiles

Recent Review of Dr. Erin Haggard at Small Smiles in Oklahoma City:

This was posted 8-20-08, just a few days ago. After reading it you can see NOTHING is changing at Small Smiles.

My friend just took her 3 year old son to this place and had a nightmare experience. They tied him up and didn't notify her, she only found out because he wet his pants and when she asked him what happened he said they didn't let him go because he was tied up. When she went back in to ask them about it they said that it was something common for them. The treatment they gave him was silver caps, which she found out later were absolutely not necessary. The reason she found this out was because he had a big cut on his lip (which they claimed was from him bitting himself) and the cut got a really bad infection, which SS wouldn't treat so she had to go to another dentist and that's when she was told the caps were not even needed.
Needless to say, this place is HORRIBLE!
Just ask yourself: why won't they let you go to the back with your child?!

"Drilling For Dollars" Wins Emmy

On Monday evening, September 22, 2008, Roberta Baskin, was awarded a national Emmy for her multi-part exposé on Small Smiles, a chain of pediatric dentist centers that preyed and profitted on children and the Medicaid system. Roberta previously won the Scripps-Howard Award for National Journalism for her series.

Comment From Nancy Mastreno

Below is a comment I received the other day. I will say these kind are few and far between but they show the ignorance of some people. I wonder if Nancy ever stopped to wonder just where a dentist got the kind of money the DeRose's portray they have. Giving millions here, hundreds of thousands there, establishing million dollar endowments at Universities etc. For heavens sake Michael and Eddie were just dentists! Nancy needs to get a clue. I bet there are a few of my readers who would love to enlighten Ms. Mastreno.

Who are you and what kind of a grudge do you have. You really need to get a life. I have known the DeRose family almost my entire life and have witnessed their generosity. Yes, they and many others contributed to building this stadium and bringing football back to CSU Pueblo. It is great for the community and the school. My first dental assisting job was with Dr. Eddie when I was still in high school many many years ago. I am still in dentistry, but in another dental office with no connection to the DeRoses, and I have nothing but respect for this family. They have given back to this community many times over and most people don't even know how generous they are because they don't give with the condition of posting what they do. You must need to get a life and stop being so obsessed with this family. Nancy Mastreno

Albany Access Dentistry - Former Small Smiles Still Getting Medicaid Dollars

Dentists Getting State Money, Despite State Investigations

August 14, 2008 - 7:43PM

Steve Flamisch

They're under state investigation, but they're still collecting state money.

Small Smiles Dentistry, which removed all traces of its name in late May, is now known simply as a "dentist's office." New York terminated the Colonie children's dental clinic from its Medicaid program on May 24, but the two remaining dentists subsequently applied for and received their own Medicaid provider numbers, a source in state government said.

That means they are legally working on children and collecting state reimbursements, even as three state agencies investigate their alleged misconduct.

Those allegations, made by three ex-employees and 107 parents, mirror claims made against Small Smiles locations in several other cities nationwide: that dentists performed rushed and unnecessary procedures in pursuit of lucrative bonuses and Medicaid money. Your taxpayer money.

In a recent survey of 29 Small Smiles parents:

• 17 / 29 said they requested -- but were denied -- the ability to sit with their child(ren) during treatment

• 12 / 29 said their child(ren) was/were placed under a papoose board, unable to move his/their arms and legs

• 3 / 29 said they did not consent to the use of that papoose board in advance

• 18 / 29 said the dentist placed crowns on their child(ren)'s baby teeth (as many as eight crowns in one sitting)

• 12 / 29 said their child(ren) developed complications, including bleeding, infection, and severe pain

• 6 / 29 said another dentist later told them the work done at Small Smiles was not necessary

In sometimes scathing statements, a few parents said their children were screaming in pain because the dentist did not wait for the Novocain to take effect, or skipped it altogether. Other parents described staff members placing dirty instruments back in the drawer, or in their child's mouth.

With the parents' written permission, CBS 6 mailed copies all of the questionnaires and statements to state investigators from three departments. One agency -- the State Education Department's Office of Professional Discipline -- had filed a subpoena, requesting related documents. That agency licenses the dentists.

Small Smiles corporate spokesman Don Meyer, who has called CBS 6's reporting of the allegations "a striking case of substandard journalism" full of "baseless claims," offered a generic response to the parents:

"We handle parent concerns on a case-by-case basis. Parents are encouraged to contact their child's dental center directly (464-0402) or call our 800 number. As previously stated, we take any concern seriously, and take immediate action to remedy problems if and when they occur."

Meyer promised an explanation for the name change at the Colonie clinic, but he had not offered one by Thursday night.

Stay with CBS 6 News for the latest on the state investigations.

EDITORIAL NOTE: Dr. Maziar Izadi, who retreated from a CBS 6 camera crew when approached for comment in March, is still practicing at the former Small Smiles clinic. CBS 6 is withholding the name of the other dentist because he, unlike Izadi, was not named by any parents.

Most parents said they didn't know who worked on their child(ren), because they never met the dentist. Only a dental assistant came to the waiting room to speak to them.

Wild Smiles Comment

Here is a comment posted about the new Wild Smiles and I just didn't want anyone to miss it so I'm posting it here on the main page.

Wild Smiles? That is a good one! What makes these people think that the word 'smiles' is appropriate in any of their names?
How about DF&B? Drill Fill and Bill instead?
Maybe 'Screams are Us'?
How about 'Dental Mills of America'?
What a racket these places have- they have twenty one years to drill teeth on one child. About ten or twelve of those years they can drill, fill, drill again. Then remove the nerve in tetth and put metal caps on them. Not only that they have a bunch of 'permanent' teeth that come in and they can drill on them from about age five or six to age twenty one! That is about fifty something teeth per person that they can have their way with over a period of twenty one years. Forget about preventative measures to prevent decay! They would lose out on something way too good and profitable for them!
Too many teeth are drilled unnecessarily. Too many teeth are root canal treated and capped and then many times extracted a short while later. Too many times small cavities are missed and they end up being so the tooth needs to be cut away more than it should have been, or something worse, like extraction.. Too many teeth are being cut that do not even have decay. They regularly take x-rays on every patient every six months regardless of if there is a reason or not. They squeeze out every dollar from every patient in every way they can, If they miss out on a billable procedure- they get upset!
The list of shameful practices goes on daily at these places.
The poor and unsuspecting parents and children that go to Small Smiles and others like them are being taken advantage of. They lose teeth at an early age when they do not need to. They receive treatments that are often excessive or not even needed.
Small Smiles is a shameful profiteering scheme under the guise of "health care' and providing "care" for those so-called under served. Those who do not even have a clue of what is occurring.
And Medicaid payers in every state nationwide should be reeled in and held responsible for the shameful waste of taxpayers' money by allowing these places to operate completely unchecked.
There needs to be something done to reverse this trend of profiting excessively through Medicaid fraud and other abuses.
Smiles? There is nothing to smile about. These places do not really care for the people that come there. They truly are interested in making as much money as they can, as fast as they can, and as easily as they can.
It's "wild" ALRIGHT. BUT NOBODY IS REALLY SMILING.

Mark DeRose's Great American Tire and Auto Service

Everyday someone sends me or I find something more about the Great American Family of Eddie DeRose. This one was sent to me and is about his son Mark.
I don't know if these guys are still in business or not, nor do I care. But if there is a Great American Tire and Auto Service Center in your area, do the world a favor and boycott the place. This family preys on children for profit!

September 2002
Modern Tire Dealer Article
The idea for Great American Tire and Auto Service Centers started simply enough, with a combination service station/convenience store in Colorado in 1986. But owners Mark DeRose and Chuck Pecoraro were not satisfied.
So in 1998, their "multi-facility concept" was born. Great American Tire partnered with Shell Oil Co. to create a one-stop shop with a tire and automotive service center, a Shell Rapid Lube, a convenience store and gas station.
Four years later, there are 12 Great American Tire complexes in the United States, with another scheduled to open Nov. 13th in McKinney, Texas, a suburb of Dallas.
According to Janet Beaudry, vice president of marketing and sales, the company's goal is to make the experience of buying tires and automotive service an enjoyable one for the customer. To that end, Great American Tire posts its prices, displays its tires in cabinets and makes use of interactive tire and wheel kiosks to better inform car owners. Customers can watch their vehicles being serviced as part of the store design. [This is where I about crapped my pants! They will let you watch your car being worked on but not your child!]
Each outlet also furnishes its showroom with leather sofas, ample table space, copies of O and Food and Wine magazines, a refrigerator with bottled water and Game Boy players for the kids.
Great American Tire, based in Greenwood Village, Colo., plans to add another 38 stores in high-growth neighborhoods by 2005, according to Beaudry. Modern Tire Dealer recently caught up with her, and asked her about the company's expansion plans.
MTD: What are your expansion plans for the near-term?
Beaudry: Within the next three years, we'll have 50 total stores. Right now, we have our real estate team in each of the markets we’re interested in looking for the perfect corner, a high traffic, high commuter area.
MTD: Presently, you have 12 stores, or "multi-facilities" as you like to call them, located in suburbs rather than inner-city areas. Is that always your goal?
Beaudry: You have high growth in suburbs. Also, suburbs are critical because we need a big lot size, and you don't have two-acre lots in mature market areas. With our multi-facility concept, we need room for a Great American Tire and Auto Service Center, a quick lube, gasoline pumps and a convenience store.
MTD: I know Shell runs the quick lube, gas pumps and convenience store. Are they co-owners of each complex?
Beaudry: We own the complex, and we lease out part of the lot back to Shell. We choose each lot, obviously, with support from Shell, so each one has the demographics both Shell and Great American are looking for.
MTD: You sell tires manufactured by Michelin. Are they part-owners of Great American Tire?
Beaudry: We just sell Michelin brands exclusively. That's our relationship with Michelin. We sell Michelin, BFGoodrich, Uniroyal and Cavalier tires.
MTD: Will all your complexes be built from scratch?
Beaudry: As far as I know. Everything that has come across my desk has been (empty) lots.... We want the gas station and the convenience store next to the tire outlet because at that point we become a destination, a place where you can get everything for your car in one stop. We want to have that because that's what makes us more attractive to the consumer.
MTD: Fifty stores from scratch by 2005 seems very ambitious...
Beaudry: Every person in every department is focused on that goal, from the people in land development, purchasing, construction, marketing, sales, accounting, human resources -- everyone.
MTD: Is your business plan to eventually go public or set up a franchising program or both?
Beaudry: As of right now, there is nothing on the radar screen to go public or franchise. Saying that, we want all 50 stores to basically look and feel the exact same, to have the same level of customer service. That's why at this point we feel the need to keep them all in the company's portfolio.
MTD: Do you have any long-term goals in regard to number of stores?
Beaudry: Ultimately, if all goes well, there will be 300 stores. But that would be long-term. The immediate attention for all of us is the 50 stores.
MTD: Where will the stores be located?
Beaudry: The 50 stores will go into nine great markets. We're in Denver, Seattle, Phoenix, Atlanta and Sterling, Va., now. We will expand into the Dallas area Nov. 13. We want to expand into Chicago, northern Boston and southern Florida -- Dayton County in particular. There will be a minimum of five stores in each market (there are seven stores in the Denver area).
MTD: Are you targeting any particular type of customer?
Beaudry: The stores are designed to attract anyone who's in control of their car maintenance. In our stores, 60% of our customers, on average, are female. But our marketing efforts and expansion efforts target anyone who wants a clean, relaxing place to have their car serviced. In our industry, you don't hear people saying that buying tires or getting their vehicles serviced is relaxing. We kind of change the way people think about their service and what their experience should be.
MTD: What do you feel is unique about your complexes?
Beaudry: One of the unique things about Great American is its disclosure of all pricing, which also adds to the comfort level of our customers when they're in our store. Except for tax and environmental fees, it's all incorporated in the pricing, which I think reduces the stress. Everything's simplified. It's not pricing roulette. And our pricing is fair.
It's the same way we sell tires and service. (Our technicians) will pinpoint your needs and show you the needs of your car. We've taken all the complication out of servicing your car.
MTD: What do you mean by "fair" pricing?
Beaudry: We definitely are price-competitive in all markets in terms of the tires and services we sell. We're not the lowest price, or the highest price. We find the comfortable competitive price point within that market.

Mother Files Suit Against Dr. Tish Ballance, Dr. Michael DeRose and Medicaid Dental Center

September 11, 2008

Click here for the video report

Click Here For Stuart Watson's Full Report.

Tish Ballance's Hands Back In The Till

Well in just a few weeks is the scheduled opening date of Dr. Tish Ballance's newest medicaid dental clinic, Carolina West Dental located in Waynesville, NC. Can you believe after settling a claim with Dr. Michael DeRose of Pueblo, CO in the amount of $10 million dollars the state of North Carolina is going to let her hands back into the Medicaid till?

Is it just me that finds this outrageous? Surely not.

Above is a picture of what your child may well look like if they go to Dr. Ballance's dental clinic.

This is the same woman who thought it was perfectly fine to put strap innocent children down in papoose boards and fill their mouths with 16-18 stainless steel crowns!

Small Smiles Says It's Family Owned

Small Smiles has their company info on Careerbuilder.com (click here) Here they say they are family owned. I sure wish they would make up their minds on who owns them don't you guys? I guess it depends on who is asking, right?

Wild Smiles Just Another Name For Small Smiles

Forba's newest name change Wild Smiles is now open in Houston. Don't be fooled by the name, it is still FORBA, it's still Texas Smiles USA, it is still Small Smiles! I expect all of the clinics may soon see a name change. Picking Wild Smiles is quite appropriate don't you think?

WILD SMILES DENTAL CENTERS OF HOUSTON
5720-D Bellaire Boulevard — between Hillcroft Avenue and Chimney Rock Road
713-668-5437

Colorado Has Enacted A New Dental Practice Ownership Law

It looks like Colorado has enacted some new laws and regulations regarding dental practice ownership. After reading the new law it appears to be geared toward Forba/Small Smiles. If so this would be the second time Colorado has had to enact laws especially geared toward these clinics. The first one was limiting the number of crowns done in one setting and limiting the amount of time they can keep a child tied up in a papoose board.

Here is the new law:

Colorado Enacts New Laws Regarding Dental Practice Ownership
On March 20, 2008, Governor Bill Ritter, Jr. signed House Bill 08-1134 into law effective August 5, 2008. A portion of this bill concerns the disclosure of the ownership of a practice that provides dental care to patients. This law will directly affect all dental or dental hygiene practices in Colorado. Specifically, this new law requires that certain information regarding the ownership of the dental or hygiene practice be available upon request at the reception desk of the practice during normal business hours. The law further provides that this information be made available on a form approved by the Board. This ownership form is available on the Board’s website here. The availability of this information is a mandatory requirement, effective August 5, 2008.

Another important provision in this legislation is that it allows an heir to the dentist or dental hygienist to serve as a proprietor of the deceased’s practice for up to one year after their death, regardless of whether the heir is licensed to practice. And that upon good cause shown, may petition the Board for an extension of the temporary ownership period by up to an additional twelve months, if necessary, to allow them sufficient time to sell or otherwise dispose of the practice.

I especially enjoyed the form they designed to be filled out and on hand at the front desk for anyone to be able to ask and see exactly who really owns a particular clinic. Of course Forba is notorious for using the licenses of dentist that are actually Forba employees and saying they are the owners. They do this in several states, Ken Knott and Robert Andrus are prime examples of this.

What blows my mind is what amount of money would a dentist have to receive in compensation to loan out their licenses like that. Of course when Forba fills out this little form it will be just more fraudulent evidence won't it.

Does you Colorado Dental Clinic have this form on hand at the front desk? It should, since this law took effect August 8, 2008.

Forba's Banking Habits

Ever wonder where Forba /Small Smiles does it's banking? Well so did I. I was able to obtain a copy of the back of a check Forba Holding, LLC deposited into their account. I removed the actual account number since I figured none of you actually wanted to make a deposit in their account.

They make their deposits to Associated Bank (Assocaited Banc-Corp) that has branches in Wisconsin and Illinois, which by the way are two states they don't have even one clinic in operation. Am I the only one that finds that a bit odd?

There is another thing I find odd that's I've been told by those who either work for or have worked for Forba. They pay out of various accounts. Some get paid from Children's Medicaid Clinic, and others paid from Forba Holding,LLC some paid from Forba NY, LLC and I believe some get their bonus checks coming from yet another company name.

If you get checks from Forba email me and tell me where your checks come from and what bank they are written on.


Clickable Email Me Link

So who owns 415 N. Grand Street, Pueblo, Colorado-Forba's Colorado Address?

Want to know who owns "Touchdown Properties" click here. If you don't want to take the time to click I'll just tell you. It's Dan DeRose. Well, Dan DeRose and Michael A. Roumph. If you search for Michael, he's a huge part of DD Marketing, Dan's other company.

I know that Michael DeRose and his daddy, Eddie take a lot of heat over this Small Smiles/Forba thing, probably since they are dentists themselves, but Danny boy is up to his friggin neck in this whole thing.

Forba Holding, LLC Sues Adventure Dental and Vision (Hero Management, Ron Montano)

I reported a month or so ago about Ron Montano, his dental management company, Hero Management and his string of clinics called Adventure Dental and Vision.  I reported that he used to work for Small Smiles.  His separation from the company is conflicting, I've heard he quit, I've heard he was fired...not that it really matters.

Well, in April 2007 Forba Holding file a lawsuit again Ron Montano and Hero Management and the cause in question is the "Economic Espionage Act of 1996, section 18:1831.  Forba was demanding $350,000 in damages according to the suit.  Cause Number 2007cv00675.  This particular case was dismissed on September 21, 2007 with both parties agreeing not to pursue this any further.  I suspect Forba really didn't want ALL their trade secrets being aired in open court don't you?

According to Wikipedia the Economic Espionage Act of 1996 is as follows:

The Economic Espionage Act of 1996 (see RFD 18 U.S.C. § 1831) makes the theft or misappropriation of a trade secret a federal crime.

This law contains two sections criminalizing two sorts of activity. The first, 18 U.S.C. § 1831(a), criminalizes the misappropriation of trade secrets (including conspiracy to misappropriate trade secrets and the subsequent acquisition of such misappropriated trade secrets) with the knowledge or intent that the theft will benefit a foreign power. Penalties for violation are fines of up to US$500,000 per offense and imprisonment of up to 15 years for individuals, and fines of up to US$10 million for organizations,

The second section, 18 U.S.C. § 1832, criminalizes the misappropriation of trade secrets related to or included in a product that is produced for or placed in interstate (including international) commerce, with the knowledge or intent that the misappropriation will injure the owner of the trade secret. Penalties for violation of section 1832 are imprisonment for up to 10 years for individuals (no fines) and fines of up to US$5 million for organizations.

In addition to these specific penalties, section 1834 of the EEA also requires criminal forfeiture of (1) any proceeds of the crime and property derived from proceeds of the crime and (2) any property used, or intended to be used, in commission of the crime.

The Act authorizes civil proceedings by the Department of Justice to enjoin violations of the Act, but does not create a private cause of action. Thus, victims or putative victims must work with the U.S. Attorney in order to obtain an injunction.

I don't really understand exactly why it was Forba vs Hero since this is a criminal act and Forba would have to file a criminal complaint with the US Attorney to get this suit filed and according to the filings this is a civil suit. 

Anyway, evidently Forba says Ron Montano took some 'trade' secrets with him when he left Small Smiles and is using them to profit from his Adventure Dental and Vision clinics.

The attorney for Forba was William T. Slamkowski of Hensley, Kim and Holzer in Denver.  The attorney for Ron Montano  was Brett Painter of Davis, Graham and & Stubbs in Denver.

Update:

Ok, I finally got my hands of the law suit and Forba was ticked off because two of their employees, besides Ron himself went over to Adventure Dental at the time it was called Captain Smiles.  The two others that jumped Forba's ship was Joseph Lee and Adam Ditto.  Lee and Ditto supposed took all this sensitive info over to Montano....

Tish Ballance, DDS Small Business Loan

Here is a link to a list of Small Business Association loans in North Carolina.  About 3/4 of the way down the page you will see Letitia L. Ballance, DDS, PA was approved for a 1.3 million dollar loan in January, on the 28th to be exact or that's how I read it anyway. 

That was about 4 months before she entered into the $10 million dollar settlement with the government for Medicaid fraud.

Wonder what happened to this money?

Dr. Tish Ballance Still Living High

Who says it's not profitable to accept medicaid dental patients? Here is Dr. Letitia (Tish) Ballance's home just outside Charlotte, North Carolina on Charlie Hipp Road. It's close to 10,000 square feet, sets on 8.5 acres, has a stable and valued at around 1 million dollars. Even though she was ordered to pay her part of a $10 million dollar settlement for Medicaid fraud, over treating children, strapping them in papoose boards to increase patient flow through the office she's still living in high cotton as some would say.

Here is a picture of it when it was still under construction.

One thing I know for sure is that Tish Ballance won't be driving to Waynesville to work in that clinic she's planning on opening in Waynesville, NC. I drove it and from her house to that clinic is real close to 140 miles one way.

Here is an example of the heart felt letters I get from dentists across the nation

Thank you for your courage in dealing w/ this issue. I hope the US Attorney's Office would take note, as this represents interstate organized crime, & RICO violations.

The horrors of this organization are well known to those willing to take their heads out of the sand. It goes from the overdose & death of a child a few years ago in West Phoenix, to "over-billing", to physical restraints, to hand over nose & mouth (stops child's breathing) to insert Molt mouth ratchet, to hair dryers so parents won't see peed pants of frightened kids as they return to reception room, to blasted music sound systems to block out cries of children, to gross over-treatment, etc.

What in particular eats at me is the corruption of my junior dentist colleagues. They are never quite the same after experiencing these "clinics". They are in some state of post-traumatic shock. It's difficult for them to open up, & when they do, they flood w/ emotions.

In many ways, it's not only the children which suffer. The junior dentists & auxiliary staff also are damaged by the experience. Their stories are difficult to hear.

Medicaid & "Access to Care" are political footballs, which few truly wish to honestly face. Poor children are pawns. Too bad.

BTW- Up until a couple of years ago, Dan DeRose managed a company (owners included father, Edward (dentist) & brother Michael (dentist)), which placed soda pop machines in public schools. Big $$$! Seemingly, this is an ethical conflict. Step 1. Generate cavities in kids (especially in low-income communities where they need pop machines to subsidize education.). Step 2. Advertise in public schools via take-home flyers to parents of dental care (Medicaid). Step 3. Have Medicaid dental clinic open for business.

Did you check out the public record of the CO Dental Board & Sanctions against Drs. Edward & Michael DeRose? CO Dental Board prevailed. Dental Board claimed DeRoses utilized unlicensed dentists at their CO Medicaid clinics. The DeRoses countered these were "training" activities.

Again, thank you for assisting the public good.

Tish Ballance To Open Clinic in Waynesville, NC October 2008

After much discussion on what the heck happened to Tish Ballance and her Access West dental clinic that was supposed to open in Asheville, NC in July 2008 I thought it was time to just go find out for myself.
So I took off to Asheville to check things out.  There is no sign of her Access West Clinic in Asheville and the number you find of the Internet is no longer in service, nor is there a current phone number for Access West, so hopefully we stopped that theivin dentist in Asheville.
However and this is a big however!  She is opening up a clinic in Waynesville, NC about 25 miles northwest of Asheville close to Maggie Valley and Cherokee, NC.  It's a beautiful little town nestled at the foot of the mountains.  A good place for a crook to hide out.
Her new clinic's name is Carolina West Dental Clinic and will be located in Waynesville Plaza shopping center in the old Family Dollar building.  It appeared the plumbing is in for all the dental stations but not one stud has been put up in the huge building. 
I asked the construction guys about the place and they directed me across the parking lot to a small tan building housing a construction company's office who builds log home among other things.
I spoke with the gentlemen in the office and they told me the place should be ready to open at the end of October, so we still have some time left to stop this clinic from opening as well. 
Evidently times are hard for Tish as her contractor seems to be also acting as her human resources person.  I say this since I presented my self as looking for a job and the new clinic and he insisted that I could get my resume together and leave it with him and he would see to it that it got to the right person.
But there seems to be no sign of her greed little hands in Asheville unless she used some other name to open her clinic other than Access West or Carolina West Dental.
It's time we warn the good citizens of Waynesville what kind of person is about to start treating the children in this small quaint town.

Small Smiles In New Albany Still Treating and Mistreating Children; Collecting Medicaid Dollars Once Again!

New Albany Small Smiles Clinic Still In Business. The sign simply says Dentist Clinic, but the new name actually is Albany Access Dentistry as I've reported on here before.

Thank goodness more parents are suing Forba/Small Smiles! Their Legal Eagles of King and Spalding should be quite busy right about now.

Of course Forba is going to say they no longer own this clinic but that simply is an out right lie. They know they own it, I know they own it and others know damn well they own it!

If you do a 'who is' for who owns and administers the Albany Access Dentistry website you will see that it's FORBA. Yeah, they registered that name just days following the Albany clinic being shut out of the medicaid program in NY.

Anyone who reads this blog knows that Small Smiles/Forba always seems to find a way to skirt the laws of every state in which they operate. But something tells me this is all coming to a swift end very soon. These reports are not going away, and I certainly am not going away, not as long as Forba insists on abusing children for profit!

Shotty Toothbrushes Sent Home With Patients At Small Smiles, Smile Starters and other Forba Owned Clinics

Little did I know the response I would get when I posted about the toothbrushes imported from China by Brad Padula.  These toothbrushes were supposed to be FDA approved or at least that's what it said.

However, from massive amounts of emails I've received I seriously doubt it, unless the FDA approved toothbrushes loaded with stains on the bristles, crumbing handles that left your mouth full of bristles and pieces parts.  Not that I would expect a quality brush sent home, they want those teeth to rot, right?!

Anyway, if they give you one of those toothbrushes that are not a brand name, take it home and throw the damn thing in the garbage.

Dr. Letitia (Tish) Ballance Update

I'm getting conflicting reports as to whether Letitia (Tish) Ballance opened her new state of the art "Access West" dental clinic is Asheville, but am getting a strong report she's opening a clinic in Waynesville, NC, located in Waynesville Plaza.

However I did do a little search to see if maybe Tish had ever been licensed in Colorado, and sure'nuff there she was.

License number 8153.  She was first licensed in June, 2000 and let it laspe in February 2006.  Her licensing method was 'credentialing'.  No actions are on file for her. 

I would hope that the dental board has her name red flagged in case she were to ever try and get her licenses there again.  In fact when she, along with Michael DeRose were fined that $10 million last year, didn't the dental board say something about how this would following them no matter where they go, well yeah, it's following them alright.  Following them right along to opening more clinics, bilking (I mean, billing) medicaid and straight to the bank.

When I find out for sure if she opened that new clinic in Asheville, I'll update it here.

Small Smiles Pays School District To Advertise

According to an article in The Colorado Springs Gazette (see here) Small Smiles paid the El Paso County school district 11 $7,000 to advertise on buses, to send post cards home with students in 2004.

This was just prior to the state enacting very strict guideline on papoosing a child for dental work.  The state had to enact this rule due to all the complaints it received from parent about Small Smiles torturous treatment practices.

Michael DeRose didn't speak at the hearing when this new rule was being read however Sen. Maryanne Keller said, "To Voluntarily restrain another individual against their will is the seond worst thing we can do to them."

I bring this up now to show that as far back as 2004 the DeRose's, Forba, Small Smiles and all of it's affiliates knew that people felt this was wrong on so many levels but did they stop before laws and regulations had to be passed?  NO!

Colorado didn't tolerate this behavior for very long   So what did Small Smiles do, they ventured out to other states to find more children to papoose, abuse and traumatize and they've yet to stop!

First I think there is just something wrong with companies being able to solicit their wears to young school children, dental, coke, pepsi, or whatever.

Second, it's clear, unless a state pass regulations that prohibit Small Smiles and those like them to stop abusing children they will continue!  It's 2008 and they are still at it in those states that do not have regulations!

So, States!  What are YOU going to do to stop these people?

FYI: Brad Padula; US Agent Importing Toothbrushes From China

Brad Padula, pictured above is US Agent for FDA Approved Toothbrushes imported from a company in China called Shanghai Songyang Import and Export Company, LTD. See document from zapconnect.com

One might ask, so who cares? What's Brad Padula got to do with any of this anyway?

Well, I'll tell ya. I can connect him directly (can't show you that just yet, but I will) with Smile Starters in North Carolina. That's the Michael DeRose company that was fined the $10 Million dollars back in April for Medicaid fraud, over treating children (16 stainless crowns in one sitting..and more). Remember Michael DeRose is part owner of Forba/Small Smiles (on the board of directors too).

He's the upper management that Arcaptia Bank, out of Bahrain, just outside of Saudi Arabia is doing business with in all these Small Smiles Clinics across the US.

It's uncle Adolph (Rudy) Paula's (Brad's dad, Michael and Dan's uncle) that puts his licenses up in various Small Smiles clinics across the US even though he's not seen a mouth of teeth in years!

A word about Songyang (China International Intellectech Corporation, Shanghai Songyang Import & Export Co., Ltd). As you might know all heavy industry and agriculture in China (The Peoples Republic of China) is State owned. Some large western companies such as General Motors have opened plants in China. These are joint ventures where the State owns the land and GM might own as much as 49% of the joint venture. Only mom and pop size retail establishments can be said to be owned privately. Songyang is State owned. Songyang was established by the State to market the production of the State owned businesses. Add to that the fact that manufacturing labor cost in China is 1/8th (one eighth) that of the United States or Europe.

More on Todd Cruse and His Testimony In Sen. John Ford Trial.

I thought I would post this since it gives a little background on just where Todd Cruse (divorced) actually came from and how he ended up at Forba. Something tells me someone on here just might need this info and find it useful.

Todd should be considered as SVP of Smooth Operations.  Since he certainly is a "smooth" operator.  He can almost make you believe what he is saying and buy what he is selling.  But it doesn't take long to smell what he is stepping in either....

Was Todd or Dan DeRose for that matter given some kind of deal to testify against Sen. John Ford?  We will probably never know.  I sure hope that was not the case.

At the time all this went down Don Sundquist was governor of Tenneesee and Toad (...LOL...sorry I mistyped then decided to just leave it,..sorry, Todd) Cruse was a top official in Sundquist's administration.
From Commercial Appeal:

By Richard Locker (Contact), Memphis Commercial Appeal
Monday, July 7, 2008
NASHVILLE — NASHVILLE -- The lobbyist for a network of children's dental clinics told jurors this afternoon John Ford was the only Memphis lawmaker he spoke with who would not help his company in its fight with Doral Dental Services to open a clinic in Memphis and that when he asked Ford for help, "He chuckled a bit and said, 'No, they call me Mr. 15 Percent'.''
That exchange between Todd Cruse, a top official in former governor Don Sundquist's administration and later a government relations executive with Forba Dental, occurred in 2003 outside the P.F. Chang's China Bistro in Memphis, Cruse testified.
Prosecutors are trying to prove that Ford used his influence as a powerful member of the state Senate on behalf on Doral Dental Services, with whom he had a consulting arrangement that the government claims paid him more then $400,000, through a firm called Managed Care Consulting Group in which Ford was the lead partner.
Cruse went to work for Forba in January 2003 after the Sundquist administration left office. He first worked on Forba's behalf through a lobbying firm called Public Strategies, and then moved directly to Forba's employment.
Soon after he left state government, Forba became embroiled in a bitter fight with Doral after Doral rejected Forba's efforts to join Doral's network of dental providers across the state that would allow Forba to serve -- and get reimbursed for -- TennCare recipients, primarily children.
That denial, Cruse said, occurred on the day in the spring 2003 that Forba had opened its first Tennessee clinic in Memphis at Knight-Arnold Road and Perkins. That turned out to be the only day it was open, Cruse said, because its business model was to exclusively serve low-income children who were covered by government-paid health insurance programs.
Up until that time, he testified, Forba believed it was en route to being approved by Doral, TennCare's sole contractor to administer dental benefits to TennCare recipients, for inclusion in its network of dental providers. Its dentist and the Memphis facility had been certified by Doral. The only reason Doral gave for the rejection was that its network in Tennessee's urban areas was "adequate."
Cruse said Forba launched a "multi-faceted" campaign to reverse the decision, meeting with black legislators whose constituents were Forba's primary patients, attempting to rally support among ministers and meeting with TennCare officials. That effort included at least two meetings with Ford, in his office and at P.F.Chang's, and a brief conversation in the Legislative Plaza hallway in Nashville.
Cruse said that House Speaker Pro Tem Lois DeBerry, state Rep. John DeBerry, and then-legislators Roscoe Dixon and Kathryn Bowers, all of Memphis, were generally supportive of Forba's efforts. But Ford was not. In the meetings, Ford attempted to lay blame on state TennCare officials rather than Doral.
After the meeting in Ford's office, Cruse testified, he said that Ford's general response was that "the whole situation was silly; it can't be Doral's fault, it was on the back of the TennCare Bureau. It was left open (at that time) whether he would do anything."
But at a later meeting in Memphis, at the restaurant, Cruse said he and other Forba executives told Ford that Forba was seriously considering filing a lawsuit against Doral. "He said it wasn't Doral's problem. It was TennCare's problem," Cruse testified.
Cruse testified the conversation continued as he, Ford and Forba executive Dan DeRose drifted out into Chang's parking lot and Cruse made a last-ditch effort to win the senator's help:
"I said we could really use his help, that the situation was dire. He chuckled a little bit and said, 'No, they call me Mr. 15 Percent."
Cruse testified later under cross examination by Asst. Federal Public Defender Isaiah Gant, Ford's defense attorney, that that remark stood out in his mind. "When a legislator tells you he is known as Mr. 15 Percent, it sticks with you."
Although there was no attempt made to explain the meaning of the statement, Gant attempted to discredit the phrase, getting Cruse to acknowledge that it did not "stick" with him enough for him to report it to authorities. But Cruse said that he had never heard another legislator make such a remark.
In his direct examination by Asst. U.S. Atty. Eli Richardson, Cruse said that at no time did Ford ever let him know that he was doing consulting work for Doral or had any sort of financial arrangement with Doral. He said that would have been good to know as he approached him for help on behalf of Forba, which was fighting Doral.
But under cross examination, Cruse acknowledged that there was no law requiring Ford to notify him that he was working for anyone.
In the final testimony of the day, Doral executive Robert W. Lynn testified how he first learned of his company's consulting contract with Managed Care Services Group -- in late 2004 as Doral was being acquired by DentaQuest Dental Services and Lynn was assigned to assess all of Doral's consulting contracts with an eye toward cutting costs.
Under cross examination, Lynn acknowledged that the firm had consulting contracts for business development in several states and that he was not aware whether Ford's work occurred inside or outside of Tennessee. One of the defense's arguments is that Ford's work was outside of Tennessee, which would apparently not have been illegal.
Under re-direct questioning by Asst. U.S. Atty. David Rivera, Lynn said that to his knowledge, none of the other consulting contracts were with sitting state senators.

Forba To Participate In Study; Shouldn't They Be Doing Something Else With All Their Spare Time!

OH, Dear Lord Above, Please Protect Us From More Forba! Amen.

560 unlucky patients to be recruited for Forba experiment, I mean 'study'!
PEARL Network-Practitioners Engaged in Applied Research and Learning; Forba and the words 'applied research and learning' all in the same paragraph cause one to choke, does it not?

1. Who is funding this?
2. You would think a company needs to be of much higher quality than Forba/Small Smiles before they get into research. And Forba/Small Smiles going to 'study' 'treatment' of anything whatsoever is beyond me believing!
3. Let me 'examine' some 'treatment'!
4. What makes them think they are going to be in business long enough to complete any study!
5. Let me see, isn't Forba the one being 'studied' ...oh say by.... all kinds of State and Federal Agencies!!!!!!!!
6-100. What's wrong with people?
101. Shouldn't a company have qualified dentists to actually participate in a 'study'?!
103. If  PEARL ever had any credibility at all it's gone now!
104.-200. What's wrong with people!

FORBA-Managed Dental Centers to Participate in PEARL Network Study
Multi-year study will examine treatment of deep caries
July 22, 2008 - Nashville, TN – The lead dentists of three FORBA-managed dental centers have volunteered to recruit patients for a multi-year study conducted by The PEARL Network (Partners Engaged in Applied Learning and Research) that will examine treatment of deep caries nationwide.
Management of deep caries close to the dental pulp presents a challenge to both clinician and patient because the prognosis for recommended treatments is not well documented. The PEARL Network study, called Complete versus Partial Removal of Deep Caries: A Comparison Study of Treatment Outcomes (Deep Caries Study), will attempt to shed light on the most effective treatment options.
“The working relationship between FORBA and the PEARL Network will allow for a broader base of clinical studies to include a wider consideration of the population,” said Dr. Frederick Curro, New York University College of Dentistry’s Chief of Pharmacotherapeutic Investigations, who is conducting the PEARL study.
In a survey of PEARL Network members, 80 percent of dentist practitioner-investigators reported removing all caries from deep lesions and 20 percent reported that they only partially remove caries. Based upon this survey’s results and the recent publication of a report that found outcomes of both treatment approaches produced similar outcomes, the PEARL Network designed this effectiveness study to assess treatment outcomes for both procedures in PEARL Network practices.
The specific aims of this research are to:
• Compare the effectiveness between complete and partial caries removal in deep Class I lesions for maintaining tooth vitality at one year post-treatment.
• Assess the effects of deep caries treatment on patients' Post-Operative Hypersensitivity (POH) and Oral Health Related Quality of Life (OHRQoL)
• Evaluate cavity lining and bonding techniques for non-vitality outcome trends in order to design a follow-up prospective intervention study.
The study, currently in its early phases, will recruit 560 patients who will be monitored at 6 and 12-month intervals to examine treatment efficacy.
“FORBA provides dental care to a unique population which provides an opportunity for the PEARL Network to be more inclusive of its clinical studies,” said Dr. Curro. “The synergy between Forba and the PEARL Network will be manifested in the breadth of the patients considered for the clinical studies and in translating the clinical data to all socioeconomic levels.”
Contact: Don Meyer
(202) 898-0995
# # #

Knott The Dentist

Ya know, all of this crap just burns my butt to no end. I just can't talk about it enough.
Let's take Kenneth Eugene Knott, Dentist At Large.
I'm using him as an example, he certainly isn't the only one doing this for Small Smiles or Kool Smiles either for that matter. There are bunches and bunches of them out there! Rudy Padula, (Adolph Padula), Robert Andrus, Michael DeRose, the list just goes on and on.

On Delta Dental's PPO list he's listed as a dental provider for the Small Smiles in Fort Wayne, IN. If you made an appointment with that clinic I can tell you with 100% certainty that you would NOT see Dr. Knott, nor is he in the building and probably never has been.
He's listed as the dentist at the Small Smiles in Washington, DC, the ones in Cincinnati, and in Kentucky and in Oklahoma and on and on...Arizona, New Hampshire...more and more.

Now look, Dental Boards, what the matter with you people?
If there is a dentist who is applying for a licenses in a state he clearly does not live it that should raise some enormous red flags and I just don't get how it's gotten this outta hand.
It's time to clean this mess up! And I'm not talking about next meeting time either, I'm talking last week.
We all know Kenneth Eugene Knott does not practice dentistry in all of these states, well unless he has one of those cool magic red capes like Superman!

Small Smiles Takes Advantage of Grieving Mother To Patient Shop

You gotta luv Forba and their hired (public relation) gun, Don Meyer of Rubin-Meyer, formerly with Hill & Knowlton.

They've gone and got themselves their very own blog with Don Meyer as its author. (guess they are trying to fight fire with fire)

I know but please stop laughing. I understand it's hard but give it a shot.

It's not much of a blog. It started in May with 1 post and has one or two posts in each month since.

Not much they can say, most of the 9 posts talk in general about dental care to the under served.

One post is about them hiring Dr. Steve Adair, the papoose board expert who at one time warned against using the papoose board and wrote an article outlining how it should be modified in order to ensure the child could get oxygen and breath.

The other posts are reprinted news articles about clinic openings etc. None of the news articles after these clinics have been in operation in a community are posted.

The latest post is the most horrible of all.

It's about this lady who lost her son and holds an event each year that hands out book bags, this year she is teaming up with Small Smiles to offer free dental screenings during her event.

How HORRIBLE that Small Smiles would take advantage of this woman's goodness to patient shop!

This woman and her good graces and grief are being exploited for the gain of Small Smiles and it's a disgrace!

Clearly she knows nothing about Small Smiles operations, fraud, and investigation into these practices by various government agencies.

I'm not going to post the address, but I will say they use one of their big 'buzz' words in the title and it's hosted at blogspot.

Forba, is there nothing you won't do?

Kool Smiles Law Suit Help Requested

We've got a person who is suing Kool Smiles and is looking for others who have been victims or possibly current or former employees to help with information or possibly make a statement.

If you can help this family please email me at cckaddie@yahoo.com or better yet, lisanrj04@yahoo.com.

FORBA's Todd Cruse of Nashville, TN Donates To New Mexico Congressman

Call me stupid. Ok, wait, you would have to get in line to do that but anyway...

Wonder why Todd Cruse in Nashville would contribute a mere $250 to a congressman's campaign. Especially knowing how they work and all, surely he wouldn't expect much in return for that.

But the bigger question is:

Why would Mr. Cruse donate to Ben R. Lujan, a New Mexico Congressman.

You can see for yourself here.

Click

Oh wait! Here it is, straight from Ben's website:

Commissioner Luján has also fought for improved health care for New Mexico consumers by investigating the health-insurance industry's denial practices and spearheading development of legislation that expands access to insurance and closes loopholes. The industry had been using these loopholes to unfairly deny medical claims and void policies.

"Closes Loopholes" ROTF LMAO ROTF LMAO

Think about that a minute, the King of Loopholes, donating to a guy who boasts he 'closes them'. LMAO!

OMG, not a day passes I don't get some kind of 'pee' my pants hearty laugh with this group!

And get this Michael Lindley, FORBA's CEO donated to Ben as well. I guess Mikie makes more than Todd, because Mike donated $1, 000.

I guess Mike and Todd want to join the fight and help close all those 'loop holes'! LMAO!

Next thing ya know, Todd will be on the witness stand again.

But here is the REAL reason: A loan from the state of New Mexico to open a Small Smiles there.

Click Here for the story.

Related:

Mario Burgos: Bahrain Investors Collect New Mexico's Tax Dollars

Dr. Robert Andrus Does NOT Really Own Any Small Smiles Clinics In The Sense They Want To Project

This article had been reprinted here before but I felt it was worth reprinting it again along with the link to the original article.

Click here for original.

Anyway, it's important because it's talking about the Small Smiles opening in Roanoke, VA and how it's owned by Robert Andrus and FORBA only manages it for him.

Well, that simply isn't true. Robert Andrus works (or should I say worked, he's no longer with them according to recent reports). On an document that was sent to me listing all employees at FORBA, their phone numbers, email address and their job title Robert Andrus is listed as Senior VP West Region.

In fact he and Kenneth (Ken) Knott, SVP Central Region are listed as being owners as several Small Smiles clinics, especially in states where dental clinics have to be doctor owned. (I guess being doctor owned is subjective as to what percent of ownership isn't it, 1% or 100%?)

If you check phone books of various cities where Small Smiles is located you will see Dr. Robert (Bob) Andrus' name listed on several of them as being the owner and providing services to clients. He is (was) nothing more than a FORBA employee, it's just that simple.

Small Smiles defies traditional system - Low-income children haven't been welcome at most dental practices in the region, at least not without tight restrictions

Dentists suffer with a toothache of sorts over treating patients on government programs. The reimbursement is low, and the hassle is often high. Dentists prefer patients with private insurance or cash, on whom a stable, profitable practice can be built.

But a new Roanoke dental clinic has turned the standard business model on its head.

Four dentists courting the business of low-income children in Western Virginia have opened a practice at Crossroads Mall. Small Smiles caters to children age 20 and younger enrolled in any of the state's health insurance programs: Medicaid, FAMIS and FAMIS Plus. Low-income means people at or below 200 percent of the poverty level, which is $40,000 for a family of four.

It has drawn a huge response, with 2,100 patients booked for appointments before it opened July 31, drawn only by TV commercials and a postcard mailing.

"I think it's going to be successful," said dentist David Jones, who closed his private Roanoke practice to work at Small Smiles. There's so much work, "we could probably keep another clinic like this one afloat."

If the niche sounds unusual, it is: Low-income children haven't been welcome at most dental practices across the region -- at least not without restrictions that close access to new patients when the dentist feels he or she can no longer afford to treat any more.

But last year, Virginia lawmakers intervened. They increased reimbursement for dentists who treat Medicaid-insured children and chopped away red tape for both patient and dentist. Attention was directed at reducing missed appointments; people on Medicaid and related programs miss up to 50 percent of scheduled dental appointments.

National companies that cater to those on government programs have been setting up shop in Virginia. The Small Smiles group, from Pueblo, Colo., has opened 46 practices across the country, including in Roanoke and Richmond. A similar enterprise, Kool Smiles, based in Decatur, Ga., has 17 sites nationwide, including four in Virginia, its Web site said.

"We have a business model that works because this is all we do five days a week, 12 months of the year," said Todd Cruse, speaking for Small Smiles in Roanoke. "We typically average somewhere around 72 to 75 patients a day."

Cruse is chief development officer at FORBA LLC, a dental practice management company in Pueblo, Colorado.

FORBA manages the Roanoke practice for its owner, Colorado dentist Robert Andrus.

Terry Dickinson, executive director of the Virginia Dental Association, was wary when he first heard that a for-proft, corporate dental practice focused on the poor was preparing to operate in Richmond this past spring.

It appeared to be a low-margin business dependent on moving a high volume of patients through, Dickinson said. Might Small Smiles be a "mill" providing the least acceptable care, Dickinson wondered.

So he met with Small Smiles officials. "We made it clear if they chose to come into the state that we would have our eyes on their operation," Dickinson said. Company officials pledged to give quality care and invited state dental industry leaders to drop by unannounced.

Now that the Richmond practice has been up and running for several months, Dickinson is satisfied that Small Smiles is meeting the needs of Virginians, he said, adding there haven't been any patient complaints to his association.

"We are very pleased with what they're doing," Dickinson said.

Another Small Smiles Business Partner Settles Medicaid Fraud Charges

I hardly know where to begin on this entry. What a mess we have here. It might help if you read the entry about the "Tangled Web" before reading this one.

Well, earlier this month we had Doral Dental implicated in the bribery charges of former Tennessee State Senator John Ford. During the trial FORBA/Small Smiles top dogs, Todd Cruse and Dan DeRose even had to take the stand.

Doral Dental execs were so guilty they admitted if they took the stand they would plead the 5th as not to implicate themselves.

Now we have Amerigroup settling the largest ever false claims Medicaid Fraud case in American history at a whopping $225 Million dollars. (somehow no jail time has been imposed)

After WJLA TV's investigation aired about the horrible treatments of children at Small Smiles clinics and the medicaid fraud in and around Washington DC, Amerigroup announced it was requesting Doral Dental to do a thorough investigation of these allegations. (aren't you just about choking right about now?)

Amerigroup contracts with the state

Doral Dental contracts with Amerigroup

Small Smiles contracts with Doral Dental

...to provide dental care to children enrolled in medicaid in Maryland, District of Columbia, Ohio and Georgia.

Don't forget just a few short months ago Dr. Michael DeRose the co-founder of FORBA/Small Smiles paid a $10 million dollar settlement in North Carolina for medicaid fraud.

Something tells me that FORBA/Small Smiles was not exactly shaking in their boots when they were made aware Amerigroup was having Doral Dental look into their business practices, what do you think?

Buying and Selling of Your Medical Charts: Is this legal?

This post is a bit off topic but thought it deserved some space on my blog.

Recently I was reading a message board and a discussion came up relating to 'buying charts'.

It was about a young dental practice wanting to know how much they should pay per chart if they purchased them from a retiring dentist. (which means there was an offer from the retiring dentist to sell them in the first place right?)

Now something about that just bothers me. I thought my medical charts (dental or otherwise) were somehow a bit more protected than that. The idea that they can be bought and sold really burns my butt not to mention all the HIPPA issues I see that could arise.

Imagine your dentist retiring, soon you get another dentist peddling his services via your mail box or home phone from the info he just bought from your retired dentist.

During this conversation another professional came back and said that you can't really buy charts but you can take over custodianship of them. He advised not paying a dime for them but to offer the retired dentist to take over the charts saving the retiring dentist from having to store, make copies to send to his old patients, sorting them all out etc.

Does the fact that your private medical information, of any kind, can and is bought, sold or traded? Of course I don't guess this is much different than if a professional sold his practice is it? In selling that practice wouldn't the buyer get your charts?

Two Doral Dental Opinions: Both raise questions

When asked about signing up to be a Doral Dental Provider here are a few of the responses:

mc2001 says: I have mostly good things to say in Virginia. The rates are reasonable (reimburse at approximately 60-70% of my practice fees depending on the codes). I collected $2.8 million last year with 8 chairs running 5 days a week.

I get a $30,000-$45,000 check every 9-12 business days, very few claims get denied and they cover most ADA codes that a pedodontist uses. Additionally, I am a participating provider with Delta and once the participating provider adjustment is done, I often find that Medicaid reimburses at a higher rate than Delta.

Sounds like to me this guy (or gal) is saying they get more money from Doral Dental and it's Medicaid reimbursements, then through private pay Delta Dental. Do other dentists know about this, since they argue they won't take medicaid patients due to the low reimbursement rates?

Of course I did take note that is was all about the 'coding' used. Wonder what coding one uses to get that high of a percentage of reimbursement? Creative Coding maybe? Like coding on Oral Hygiene instruction which is telling a two year old to brush his teeth twice a day, (can't tell his parents, they are locked in the waiting room at many clinics) wonder how much that pays?

Of course there are two sides to the flattest pancake so here is another opinion from nanham22:

Run away AS FAST AS YOU CAN. Doral manages Kansas Medicaid and it is the reason we absolutely refuse to see Medicaid patients - we don't get paid on time - MAYBE six months later, if we are lucky; and then, minimal reimbursement.
You can never get anyone to help you with claims. Finally, we had to call the governor's office and our state rep to get claims paid that were over a year old.
Pitiful.

Adventure Dental and Vision, yep vision too

Before going any further, I want to warn you that the owner of these clinics worked for and was trained by FORBA and Drs. Michael and Ed DeRose and Dan DeRose as well as Michael Roump of the infamous Small Smiles clinics that mistreat and abuse children and have been accused of medicaid fraud.

Looks like there's yet another dental clinic on the rise catering to low income Medicaid children only this one is going to take care of eye care as well. (I bet FORBA hates they hadn't thought about this new cash cow!)

Adventure Kids Dental and Vision (yes vision is being added I suppose unless there is something about seeing with ones teeth that I'm not aware of).

This place started out in Colorado Springs, CO (yep, Colorado again) as Academy Kids Dental and is the brain child of Ronald (Dr. Ron) Brandon Montano once again another former Small Smiles dentist, like Dr. Tran and Dr. Pham of Kool Smiles being former Small Smiles (Ed and Michael DeRose trained) dentists.

As of right now there is a clinic in Colorado Springs, Colorado another in Greenley, Colorado and one on the east coast in Brockton, Massachusetts and two in the DC area.

This clinics theme is cartoon action hero with the main character being "Captain Smiles". see captainsmiles.com

And the 'management company' for Adventure Kids Dental, sometimes referred to as Adventure Dental, is Hero Management. (an email address on one of the websites is cathy@hero-management.com)

So what's the deal with every dental clinic needing it's own personal management company anyway?

Another of it's websites is: adventuredentalandvision.com

The staff at the Colorado Springs clinics includes Drs. Ron Mantano, Mario Montanez, Melissa Montano and Steven Gould.

The Greenley dentist is Dr. Amy Jorgensen

No one is listed in the Brockton office so it might not be open yet, who knows.

Anyway there are two now opening in the Washington, DC hotbed:

1253 West Pratt Street
Baltimore, MD
410-727-4746

and

1305 Rhode Island Avenue NE
Washington, DC 20018
202-269-4746

..both 4746 wonder what special meaning those numbers have to Dr. Ron?

We can only hope that complaints don't come flying in for Adventure Dental. Hopefully Dr. Ron learned what NOT to do while working at Small Smiles in Colorado Springs. I heard he was let go, so that's a good sign since Small Smiles/FORBA doesn't keep dentists who are patient and nice to children.

Time will tell.

Anyway it's looking like the Washington DC, Maryland, Virginia area of the country needs it's own fully staffed task force, complete with a SWAT team to keep a close eye on all the dental clinics for the poor.

Dr. Kenneth Knott: Owner or Front Man?

Recently I checked out a Small Smiles yellow page ad in a city to be named later.

They ad read in part:

Care Provided by OH Licensed General Dentists
-Dr. Kenneth E. Knott & Dr. Robert Andrus, Owners

I just don't believe that is true.

They do not provide the care as it would lead you to believe and they don't 'own' the clinic either. Neither of these dentists have touched a mouth full of teeth in years.

Dr. Kenneth Knott is listed as FORBA's Senior Vice President-Central Region according to their internal employee list.

Dr. Knott has licenses in Kentucky, Ohio, Nebraska, New Hampshire, Oklahoma, South Carolina, Virginia and others. Dr. Robert Andrus is licensed in all these states as well.

So is being a 'senior vp for FORBA really mean, you go from state to state in your region, take some tests if any, hopefully pass them, apply for and obtain licenses so that we can hang them in the rogue clinics. So I guess that makes one a "professional licenses obtainer", right?

Doral Dental Execs Would Invoke 5th In John Ford Trial.

From My Fox Memphis

Defense Rests in John Ford's Corruption Trial

Judge: Key Ford Witness Doesn't Have to Testify

Last Edited: Wednesday, 16 Jul 2008, 2:58 PM CDT

Created: Wednesday, 16 Jul 2008, 1:16 PM CDT

NASHVILLE, Tenn. (WHBQ FOX13 myfoxmemphis.com) -- The defense rested in the John Ford corruption trial after a federal judge shot down attempts to get two crucial witnesses to testify on behalf of the former state lawmaker.
U.S. District Judge Todd Campbell on Wednesday said the former CEOs of two TennCare contractors have the right not to incriminate themselves on the witness stand.

Campbell's ruling left Ford without the benefit of testimony from Osbie Howard, former CEO of Memphis-based OmniCare, and Craig Kasten, co-founder and former CEO of Doral Dental, based in Mequon, Wis.

It is not clear whether the two could also be charged in the case.

(They darn well should be along with Dan DeRose and Todd Curse who no doubt paid Doral Dental to let Small Smiles open up shop in Tennessee)

Ford, 66, is accused of taking more than $800,000 to use his position as a senator to advance the interests of the two companies. Ford has maintained he was being paid for work he did outside the state of Tennessee.

Ford's attorney, Isaiah "Skip" Gant, has said Kasten made sworn statements in a deposition that would vindicate Ford.

Kasten took the witness stand Wednesday without the jury in the courtroom. Asked whether he would be willing to answer questions about the business dealings between Doral and Ford, Kasten said, "I would refuse to answer on the grounds that my answer might tend to incriminate me."

(Incriminate him and a few others I propose)

Previous testimony has shown that Doral paid Ford's consulting group about $1.2 million.

Last week, Gant asked the government to grant Kasten immunity from prosecution in exchange for his testimony.

In considering the request, Campbell asked prosecutors whether the government intended to charge Kasten and if he was the target of a probe.

The prosecution's answer to Campbell's questions was filed under seal and Campbell denied the request for immunity.
Howard, the former OmniCare CEO, took the stand after Campbell advised him to get a lawyer before testifying.

With Nashville attorney Jodie Bell by his side, Howard repeatedly invoked his Fifth Amendment right not to answer Gant's questions.

Gant told Howard he wanted to ask about his personal and business relationship with Ford. He also asked if Howard would answer questions about Managed Care Services Group, a consulting group that Ford and Howard were in together.
"If I were to ask you questions in that regard, would you answer those questions?" Gant asked.

"No," Howard said. "I would invoke my Fifth Amendment rights."
In ruling Howard should not be compelled to testify, Campbell said Howard's concerns about incriminating himself were "substantial and real."

(Substantial and Real, well you bet it is!)

Closing arguments were set to begin Wednesday afternoon.
Ford is serving a 5 1/2-year prison sentence for a bribery conviction in the unrelated Tennessee Waltz sting.

Remember Doral Dental is the company saying it's doing an investigation in Maryland concerning the barbaric treatment of children by Small Smiles/FORBA Dentists.

Dentist Able To Treat Patients Too Soon

It just amazes me how easily a person can attend dental school, graduate and immediately be given the opportunity to tear into a person's mouth, especially a child's.

No wonder so many go to dental school instead of medical school or take the time to attend another couple of years of college to actually become a pediatric dentist.  And explains why dentistry has become such a joke, which it shouldn't be since oral health is so important.

In medical school it's years before you are allowed to attack the care of a patient on your own, to become a dentist and treat patients is a piece of cake in comparison.  No, I'm not saying it's easy by any means nor do I think I could do it, however from what I've heard many Small Smiles dentist are doing I'm not so sure my 5 years old grandchild might not do a bit better job.

What bothers me is the fact these dentist pass a test, (yes they actually do have to do some work on actual teeth before graduation but so does a cosmetologist so that doesn't mean a whole heck of a lot) then left to roam from state to state simply applying for a licenses to practice and after a few questions from state dental boards are granted those licenses.  And unless there are complaints (and a whole lot of them and sometimes this mean little) they are left to run loose.  This is why filing complaint is so important!  If not you, then who? 

I know from doing all my research into this very few dentists licenses are actually revoked and in most instances one state will slap them on the wrist, maybe even two slaps, the next state knows this but will grant them a licenses anyway as if there is some dentist shortage or something.

This just seems wrong to me.  There is a bit of oversight of dentists.  But nothing near enough when looking at how places like Small Smiles, Kool Smiles and the like have been allowed to open renegade dental offices.  Many of these clinics have licenses hanging in their offices of dentists the staff have never seen or heard of, let alone any of them actually working on patients.

Of course many of the staff don't understand why these licenses are hanging there (it's to skirt the laws of particular states) but I encourage them to report this behavior to your state dental boards.  If there is a dentist licenses hanging in your office and you've never seen this dentist this should raise some red flags and I hope that you ask yourself why.

Anyway, states need to be taking a much closer look at their dental laws, rules and regulation and put a high powered microscope on their dental boards.  It's time for individuals to take some action here and let your law makers know there is a python in the wood pile and clean up this mess.

That is one thing I can thank companies like Small Smiles for, their tyranny bringing to light much that is wrong and what needs to be cleaned up and I don't mean tomorrow, I mean last week.

Another Child Abused At The Hands of Dental Staff.

This is Ginny's story:

Recently I took my 5 y/o son to a Pediatric Dentist in Overland Park, KS. I begged for something before hand for him, knowing that he would be very scared.

They called in Valium 10mg, 30 min before his appt. He was needing 2 fillings that were side by side. They also advised me before hand that Nitrous gas was going to be used.

Once the gas started, he began to get a combative, screaming, and kicking. He begged for me to help him. It felt like a dagger to the heart.

They said that they would need to use a papoose board, with my permission, so that they didn't drill into his cheek or gum. I advised them that he was a little claustrophobic and wouldn't like it.

They said they needed to finish the procedure. He was screaming no no no and was asking them to wait because he had to tell me something, ("kids try using all tactics", is what I was told).

I kept talking calmly to him telling him it would be over soon, and it was ok and mom was here. When they turned it into a safety issue, you think you are doing the right thing.

Watching your child be strapped down, with a 130-140# tech laying over them, screaming, nearly throwing up, you feel like a criminal & a failure as a parent.

He kept saying he couldn't breath, and the tech kept telling him that if he was crying he was breathing. I am a RN, and would never treat my patients like this. You are trained safety first, but he is my child and I knew that they couldn't leave his procedure half done.

I asked several times if they had used lidocaine, they said that he wasn't hurting he was just mad. He was never given local anesthesia.

I was told by a tech that if I felt that it would help they could try it but it may interact with the Valium, and cause a worse issue than what we had.

I try not to let office staff know when I go somewhere what my profession is because then they seem to treat you differently. When it was all over almost 45 minutes later, he was soaked in sweat from his head to his socks.

The doctor was calm during all of this and never raised her voice once. The techs though had this look on their faces like they were going to control this child, the first one yelled out the door for help then two more came in.

Over all there was the dentist, and 4 techs in the room. He is very very strong and kept getting his hands out of the restraint and pinched them. He was asked not to pinch because it wasn't nice. I wanted to tell them put yourself in his shoes, I would be scratching your eyeballs out of your head if you were holding me down, so get over it!

Never again will anything like that happen again to any of my children. My daughter went 1 1/2 years ago and had a baby eye tooth pulled that wasn't ready to come out but because all of her perm teeth were being twisted, had to be pulled. That was a different doctor same facility.

I fired that doctor from seeing my children because of her treatment. It took me over a year of talking and reassuring my daughter that the next experience would be better, for her to return to the dentist.

And after my sons appt. and not using lidocaine, I was discussing it with my husband and I truly do not think that she was ever given lidocaine or any other anesthesia except for nitrous gas.. I am appalled.

I am calling Monday morning to ask what her anesthesia was for that appt. She is 9 and is to start braces in 2 months at this facility. If I find that she wasn't given local when they pulled her tooth, I will make a decision to turn them in to the ADA and also to transfer care.

It is up to us to protect our children and I have failed both of them in this department. If anyone feels that it is wrong, it probably is and they need to remove their child from the situation.

I will never be afraid to cause waves again. If we don't protect them who will?

Dr. Robert F. Andrus-Still Small Smiles Front Man?

According to Beta Health Association Complete Specialists Directory (not dated so I don't know how "updated" this actually is) Dr. Robert F. Andrus's specialty is Pedodontics (children's dentistry). Of course as with anything to do with Small Smiles, this simply isn't the case. His current Colorado licenses lists him as a General Dentist.

Of course I knew this was probably BS since this same list has Michael DeRose's Specialty as Pedodontics as well and we know that simply 'ain't so'.

Why do I mention Dr. Robert F. Andrus, DDS you might be asking yourself? Well, on this same list it says that Dr. Andrus works in the Michael DeRose office located at 1022 Liberty Lane, Pueblo, Colorado along with Drs. Ed DeRose, Michael DeRose, Jim Mobley, Randy Ellis, Hate Haerr.

Of course there are hundreds of dentist associated with Small Smiles/FORBA and Michael DeRose but this guy seems to stand out a bit since he's applied for and received dental licenses in Kentucky, Nebraska, New Hampshire, South Carolina, Virginia and Kansas just to name a few.

So how does this associate him with Small Smiles? Well, there is an article on glsennca.org called "Small Smiles defies traditional system". In this article it says that Terry Dickinson was wary of corporate dentistry coming to the state of Virginia and would be keeping an eye on Small Smiles.

It also says that Todd Cruse, chief development officer for FORBA would be managing a Small Smiles clinic owned by a Colorado dentist, Dr. Robert Andrus. This same article says a Dr. David Jones, DDS (not of the Monkees fame) closed his private practice to come to work for Small Smiles in Roanoke (bet he regrets this move by now).

Anyway I don't know if Dr. Andrus still is fronting for Small Smiles, using his name on licenses and such but he sure did at one time and he's all but held hands with Micheal DeRose and I'm not sure they've not done that as well.

After the first Small Smiles Report

Over the course of a few months, after Roberta's first report, there were a lot of follow-ups and communications between a lot of organization and state agencies and FORBA, now known as Church Street Health Care Management.
November 2007:
At that time, Maryland had 3 companies that managed their dental program.

1. Amerigroup who contracted out to Doral who contracted with FORBA (this drives me insane!)
2. United Healthcare - Mid-Atlantic Medicaid Plan (United Medicaid/UHCMA) who contracted with Dental Benefit Providers, Inc.
3. JAI Medical Systems

All these companies started investigating Small Smiles clinics Nov. 9 and Nov. 12, 2007.

November 9, 2007 Mike Lindley tells employees there would be audits that they estimate may take 30-45 days and during which time they could not seek reimbursement, but they had made the decision to continue to treat patients.  (because they felt so strongly about taking care of the underprivileged, all services would be "at no charge". 

[Am I the only one who doesn't think they knew how things would end and they could float these clinics for a couple of months, no problem]

Oh What A Tangled Web

Doral Dental is a Third Party Administrator (TPA) of Government Medicaid Dental Programs according to answers.com.

My first question is why in the world does any agency (Medicaid) need a THIRD party anything. Wouldn’t first party or second party at most be plenty?

Amerigroup is a Medicaid Managed Care Organization (MCO) but following along the thinking of Doral's designation, I guess Amerigroup would be considered a Second Party Administrator.

Your state Medicaid services would be the first tier I suppose.

So your state gets your hard earned, and taken away from you, tax dollars allocated to them to spend on the poor and those in need for medical treatment, called Medicaid. (In some states they give it a local name such as in Massachusetts it’s called MassHealth, in Tennessee it’s called TennCare, but it’s just Medicaid.)

Evidently the states don’t know what to do with the money, they need experts to distribute it so they hire companies like Amerigroup to spend your tax dollars for them.

In Maryland they have hired 7 of these companies, one isn’t enough I suppose. Amerigroup is one, AmeriChoice, Coventry Diamond Plan, Helix Family Choice, Jai Medical, Maryland Physicians Care, and Priority Partners are the others.

All of these companies then find it overwhelming to do the job so they hire Third Party Administrators such as Doral Dental. Doral Dental then goes out and gets contracts and hires the actual providers, your dentists and dental clinics such as Small Smiles.

Some of the Second Tier companies such as Jai Medical contract directly with the providers, Small Smiles, so I guess hats should be off to them for by passing those Third Party Administrators. Getting rid of the middle middle men I suppose. (more money for them to keep right)

However even the Third Tier companies like Doral find it overwhelming to spend all that money and will hire companies to help them decide where to spend it as they did in Tennessee by hiring Managed Care Services, a company who just happened to be owned by a state senator, John Ford, now on trial. (Amazing how many “consulting” firms are needed to decide where to spend all those Medicaid dollars isn’t it.)

Honestly, we have management companies managing management companies who hire consulting firms to help manage the management.

Well, evidently the rival firm of Doral, FORBA which just happens to own Small Smiles that are Doral Dental providers in other states wanted to sue Doral for Doral not letting them in on the TennCare Medicaid dental pie. This brought to light Senator Ford’s involvement and everything hit the fan and federal charges were filed but so far only against Senator John Ford, why no charges are being filed against FORBA and Doral for offering the bribe money is beyond me. I mean aren’t the ‘johns’ of hookers also charged?

Well anyway this brings me to Doral overseeing Small Smiles clinics in Virginia, Maryland, Ohio, Kentucky and a host of other states for those Second Tier Administrators like Amerigroup.

Doral says it’s conducting internal investigation of all the allegations on the mistreatment of children and fraudulent Medicaid billing, but what good is that exactly. I mean Doral sends it’s patients to Small Smiles in several states, yet is in competition with Small Smiles own management, FORBA in other states. (Head spinning yet? Mine sure is.) And the icing on the cake, Doral who is looking into these allegations is in deep doo doo in Tennessee for bribing a state senator! Don't think any kind of 'clean bill of health' Doral was to give Small Smiles would mean a whole lot, what do you think?

When pressed Doral will just throw the responsibility back to Amerigroup, saying they are the ones who push for all these children to be mistreated, (clearing throat) I mean money to be made, Amerigroup says it’s Small Smiles, and Small Smiles throws up it’s hands and says they don’t know anything about children being mistreated or Medicaid being ripped off.

And do you think the states know, well heck no. They don’t even seem to be smart enough to manage the Medicaid dollars in the first place and they have hired a umpteen packs of Foxes to watch one hen house.

But when all said and done there really is no competition or rivalry. They are all in the same bed, using the same horrible methods to steal millions and millions of your dollars and mistreating and abusing innocent children to get the job done and sending at least some of the huge profits to an Islamic bank is Bahrain that must not be making enough money of oil prices.

And let us not forget this same scenario is happening with United American Healthcare and it’s Third Tier Management group Omnicare. (As Doral Dental is to Amerigroup, Omnicare is to United American) FORBA/Small Smiles is also a dental provider for Medicaid enrollees of United American Healthcare in various states just like they are for Doral Dental and Jai Medical.

United American Healthcare, through it’s OmniCare company was paying Senator John Ford $8500 a month for his services in getting key legislation through the Tennessee assembly. Legislation that would greatly benefit FORBA/Small Smiles as well as it’s own interests. (You can read about this at various places on the net, so I’m not getting into all of those allegations here)

Point is United American Healthcare did nothing to curtail Small Smiles treatment of children in Maryland. Doral Dental terminated 4 individual dentists and is ‘investigating’ (chocking on that word) Small Smiles practices before it sends more of it’s enrollees to Small Smiles and in November Jai Medical Systems sent a letter directly to Todd Cruse putting Small Smiles on probation and requiring Small Smiles to allow parents to go back with their children, make sure all personnel are licensed BEFORE they treat children, not go to school while practicing, and were going to do surprise visits and random patient surveys.

In light of the recent allegations of United Healthcare and Doral Dental being in hot water up to their eyeballs for bribing a state senator, I don’t think either of these companies should be ‘overseeing’ or ‘investigating’ wrong doing of Small Smiles or any other company, do you?