It doesn't look like things have changed any under the so called new management at Smile Starters in North Carolina. (BTW, it's still under Michael DeRose control)
Here is a comment I got just two days ago.
My friend took her son there for his first dental visit and has vowed never to return. She managed to witness the staff attempting to restrain her infant son into a straight jacket, which they said was needed to keep him from moving and potentially injuring himself. Then she checked a little later and the doctor had a fist inches away from her sons face at which point her husband tackled the doctor and she grabbed her son. They are suing.
