The serious problems with the dental community is not limited to the US.
The Health Service Ombudsman, Ann Abraham, has named a Staffordshire dentist who has repeatedly ignored calls from professional bodies to apologize to a patient following her complaint. This is the first time Ms Abraham has published a report specifically to alert Parliament to a health care professional’s refusal to put things right following a complaint.
Ms Abraham’s report sets out the findings of her investigation of the patient’s complaint about dentist Rajesh Narendranath (known as Mr Nath), of Stone Family Dental Practice in Stone, Staffordshire. The patient, Mrs D, complained that Mr Nath had been rough and had hurt her while trying to take x-rays, and also that he had been rude to her when she had objected. She described leaving the appointment feeling ‘battered emotionally and in more pain’.
