It depends on the doctors mood that day if parents are allowed to come back, we are encouraged as assistants to make excuses as to why you cannot. Personally, I do not make excuses, I just let everyone come back if they ask and let the doctor look me in the eye because the policy states that one person may accompany the child back.
It is a very rushed system like a cattle call consisting of a morning meeting of the quota that needs to be made. "Oh, you did 98 patients yesterday that is down from the day before so you need to get it up if you want your bonus." Well screw the bonus if the kids are not getting the care that they need and are being rushed out and treated as if they are just a number.
This is exactly how everything including the employees are treated - all just numbers. Lets all just compete. If you complain or think that something is upsetting you might as well kiss your job goodbye. Welcome to Small Smiles.
There are no pediatric dentists and there never have been. All the dentists get trained in the Pueblo clinic in about a week to handle children and most of the assistants are hired of the street with little no training, which makes it wonderful for the rest of us that actually have training and know how to do things the right way by sterilizing instruments and treating children well.
Many of the good assistants are on our way to getting out of this "dental office" and on our way to bigger and better things. I just can not wait until the day that Small Smiles is closed down for all their mistreatment of patients needs and care as well as the care of their employees.
My identity is hidden because that is how you have to handle things with Small Smiles as an employee.
Small Smiles of Boise, ID
208-322-3010
8744 W Fairview Ave
Boise, ID 83704
Since there are so many very unhappy employees at Small Smiles maybe it would be a good idea for someone to write the office a general letter and try to get some of these employees to step forward as Whistle Blowers. Let's face it, management isn't likely to open the mail, right?
Boise, ID 83704
Since there are so many very unhappy employees at Small Smiles maybe it would be a good idea for someone to write the office a general letter and try to get some of these employees to step forward as Whistle Blowers. Let's face it, management isn't likely to open the mail, right?
