Inside Edition airs the Isaac Gagnon story and the dangers of mobile dental clinics.

 

Morgan Stanley, the true backers of ReachOut Healthcare America and their nasty mobile dental dungeons have been on this site several times the last few days. So has their PR people. Are they worried?

Shocked is more like it. I’m told their attorney’s about flipped, when they saw their employee, Dr. Alvin Coon, DDS attempt to hit the reporter with his car. I guess someone failed to mention that to them. Wonder what other surprises are in store.

Features the parents of little Isaac and the nightmares which haunt him; the mean dentist who “got” Isaac - Dr. Alvin Coon attempting to run over the reporter: and an Interview with the Gagnon family’s attorney, James Moriarty.

If you have inside information, are an ex-employee - like the one in this story- who wants to stop this child abuse or a parent whose child has suffered at the hands of these Mobile Dental vans, please email me. Surely we can stop this child abuse together.

Here is Inside Edition’s report:

INSIDE EDITION Investigates Mobile Dentistry
Aired September 11, 2012

It sounds like a good idea - mobile dentists sent to schools to provide dental care for needy children in classrooms and school parking lots. But some families are now crying foul, saying their kids were harmed by dentists drilling for dollars.

 
Darren and Stacey Gagnon say their four-year-old son Isaac was given two baby root canals and two steel crowns by a dentist scheduled to visit Isaac’s school after the school contracted with a company called ReachOut Healthcare America.

What’s worse, say the Gagnon’s, is that the dentist, Dr. Alvin Coon (who they never met) performed the operations without their consent in of all places - the school’ art room in Camp Verde, AZ.

“I couldn’t believe that they were doing these procedures in a classroom,” said Stacy Gagnon.

She also says Isaac was never given any anesthetic or medication to numb the pain.

 

Kool Smiles Complaint # 153359

• Date Occurred:08/14/2012
• Reported Damages:$1,300.00

Over a 3 week period of time i had gone into cool smiles for fillings. I was told they couldn't do it all at once and said it was going to take 6 visits. I told them every week for 6 weeks is unacceptable seeing as i have 3 small kids and am new in town and don't have a babysitter! we got it down to 3 weeks by doing top right and bottom left. next visit was top left bottom right, and last trip was the top and bottom front. I knew that we had some bad cavities but the dentist assured me they would do every thing they could to avoid a root canal! well the first dentist who worked on me wasn't the dentist i originally met and talked with. Threw the 3 weeks i was never told how or what they were going to do to my teeth. Never was told a name of my dentist or nurse ( which were different every time). The work was done shoddy so every time i went back i told them of my still growing pain and discomfort. They just kept filing down the fillings. after the 3rd weeks visits i told them i was still in bad pain. they then said without x-rays that m 2 back molars must have gotten fractured and all my insurance would cover was to extract them! No way! They would ultimately end up pulling 3 to 4 teeth if i let them do that. Then after the last visit when i got home i noticed when brushing my teeth something crunchy. It the "filling" they did. they just covered 2 teeth together so i couldn't brush or floss in between and that had fallen out after the 1st day of it being filled. It left a gap big enough to see a cavity that was not cleaned or filled properly at all. I have tried to call the locations manage but the nurse/receptionist that answered the phone kept changing the subject and wouldn't listen to me or help. I then called the call center (which hung up on me 3 times before actually taking my call) and made a formal complaint to the highest up section i could who then forwarded a copy of my complaint to headquarters and the store manager. Going on 8 days past now and still no call backs from any one!!!! I am in excruciating pain and cant eat even with antibiotics for the abscess this drama has causes and pain pills which barely help and make me sick to my stomach! I asked for my x-rays to go to another dentist and was refused them even though i paid for them. The nurse said "what do you need them for" and never would release them! I hate that we chose this place and i hate all the crap and suffering I'm having to go through and they cant even be human enough to call back or see if they can fix it or do any thing to help! We will NEVER go back there ever again!

http://www.scambook.com/report/view/153359/kool-smiles-Complaint-153359-for-$1,300.00

(as taken from website, with typos corrected)

Dental care in America: A study in austerity, neglect and profiteering

 

Dental care in America: A study in austerity, neglect and profiteering

By Gary Joad
1 September 2012

A Frontline production on the Public Broadcasting System (PBS) aired in June documented the painful and ill experiences of millions of working class families and their children, the disabled and poor, and retired persons as they seek dental care in the United States.

In the opening scene of “Dollars and Dentists,” hundreds of people with jaw and tooth pain form long lines in the early morning freezing rain of southern Virginia, seeking relief from a volunteer dental clinic. Most patients declare on camera that they are often too sick and sore to eat, and that they are compelled to live with pain every hour of their lives.

As the clinic’s Dr. Terry Dickenson states at the program’s beginning, “Gas, food, and rent compete with dental care for the dollars these persons have.”

Washington, D.C. resident Vanessa Nations, 31, reported that she had been significantly ill with dental and gum infections for many years, until her problems became so severe that she needed all her teeth extracted. She commented, “I feel like little bits of poison are killing me.”

She could not eat sufficiently, and therefore could not maintain a normal weight. Virtually all her teeth were chipped, broken off, and discolored. Poignantly, she brought a smiling teenage photo of herself to show the dentists how she wanted to look again, as they planned the removal of her ruined teeth and the manufacture of her dentures.

Academy of General Dentistry and American Dental Association Responces to “Dollars and Dentists” Program on PBS

Considering the Academy of General Dentistry (AGD) and the American Dental Association (ADA) are in the same building in downtown Chicago, my mouth actually fell open when I read this statement from the AGD.

Academy of General Dentistry Responds to “Dollars and Dentists” Program on PBS

Chicago (June 27, 2012)—On Tuesday, June 26, the PBS “Frontline” documentary series aired “Dollars and Dentists,” a special program that investigated what it referred to as the “broken nature of the dental care system” in the U.S. According to the PBS piece, more than 100 million Americans currently do not have dental insurance and cannot afford treatment. “Dollars and Dentists” attributed this lack of patient care to the Medicaid system, stating that it did not provide enough of a profit margin to dentists treating children at Medicaid rates. The segment implied that there are very few solutions available to solve this access to care problem. However, extensive analysis conducted by the Academy of General Dentistry (AGD) and other dental organizations has found that this is not the case.

“Dollars and Dentists” showcased the plusses and minuses of high-production dental franchises, which many claim will help to decrease the cost of care for Medicaid rates. The AGD shares the concerns voiced by “Frontline” that, as a business model, dental franchises that focus on quantity before quality may not be in the public’s best interest.

“I am concerned by business models that emphasize production quotas and do not individualize treatment for every patient,” says AGD President Jeffrey M. Cole, DDS, MBA, FAGD. “The focus becomes the company’s revenue rather than personalized care. Each patient deserves the type of time and attention provided by the traditional dental team business model, which promotes better oral health.”

In the “Academy of General Dentistry (AGD) Barriers and Solutions to Accessing Care” white paper, the AGD renews its call for proven dental care solutions and quality care, which were originally outlined in its 2008 “White Paper on Increasing Access to and Utilization of Oral Health Services.” The AGD calls for an increase in Medicaid reimbursement rates, greater efforts to improve oral health literacy and education, expansion of water fluoridation, and the creation of loan forgiveness programs for dentists working in underserved areas, among numerous other solutions that preserve the focus of providing quality care to each individual patient.

Polly “Wanna Crack Her” Buckey Remix

You can't hide your lyin eyes
And your smile is a thin disguise
I thought by now you'd realize
There ain't no way to hide your lyin' eyes
There ain't no way to hide your lyin' eyes
Honey, you can't hide your lyin' eyes – The Eagles

All joking aside, there is no way you can miss when she’s lying. The corner of her mouth pulls to the left, she looks to the right, and her voice is deep and raspy. (shaky)… and she gets that whacked out look on her face.

What I’m wondering is why Dr. David M. Strange has stopped putting his family at risk by going on TV and lying. Maybe it’s because, even though she sucks at it, she is the one willing to risk it all to do it.

There is a lot of hoopla over the FRONTLINE and Center of Public Integrity investigation, which is well deserved. But all the allegations are not new. These same allegation have been hitting regional and local news stations for years.!

Reports have landed in the local press and on local news stations since at least 2008. It is 2012, right?  Is anyone listening to these parents; to these employees?

Here are some of the reports:

FRONTLINE–Center for Public Integrity Investigation into dentistry in America

 

WATCH: Dollars and Dentists – June 26, 2012    READ: Sen. Grassley Investigating Abuse at Corporate Dental Chains – July 2, 2012 How The Supreme Court’s Ruling Affects Dental Care -  June 28, 2012 Aspen Dental CEO Bob Fontana: “We’re Big Advocates for the Patient” -June 26, 2012 Kool Smiles Response – June 26, 2012 American Dental Association Response to FRONTLINE “Dollars and Dentists” – June 27, 2012 Senator Chuck Grassley’s Response – Report on Findings Expected – June 27, 2012 Dr. Bill Calnon: Why Dentistry Needs More Prevention, Not More Treaters - June 26, 2012 Dental Professionals Speak Out About America’s Care Crisis – June 27, 2012 How To Fix A Broken Dental Safety Net – June 27, 2012 When the Dentist Won’t See You – June 25, 2012 Do You Live in a Dental Desert? – June 27, 2012 America’s Dental Care Crisis – June 19, 2012

PR pushback supposedly “after” FRONTLINE aired

Twenty five minutes after FRONTLINE’s “Dollars and Dentists” aired at 10PM Eastern Time, a link to a “rebuttal” landed in my inbox. Amazingly, June Thomas, it’s author, doesn’t know night from day. She watched the FRONTLINE “Dollars and Dentists” tonight, at 12:32PM.  Just saying…