Here is what was suggested over at TopTenNation.com. I say these are probably NOT the top ten!!!
Top Ten Nation: Top 10: Best Ways To Avoid Litigation In Dentistry
Practicing dentists always dread a few aspects of their careers and being sued by an angry patient, or even having a complaint filed against you can ruin not only your day but destroy your happiness for months on end. Top Ten Nation believes being prudent starts in dental school. Develop good habits in dental school and continue throughout your practicing life. So what habits or tricks should you know early on? Read on and find out!
This article is not written by an attorney and this article does not in any way shape or form replace advice by an attorney. Always consult your attorney first and foremost when it comes to litigation or protection from litigation.
Top 10 Things To Know To Avoid Getting Sued As A Dentist
1. Have knowledge about who is most likely to sue or complain
Having a complaint filed against you to your state, territorial, or provincial dental board can mean missing valuable productive days as a dentist. So who complains the most when you’re practicing? You’d imagine at first it might be your irate patients. Think again! Most complaints to dental boards that dentists encounter are actually filed against them by their own employees! Employees can complain against their dentist employers for multiple reasons, but most reasons generally involve instances where employees are made to do something they believe is wrong in the first place. Forcing your employees to cut corners, jeopardize sterilization standards, or even perform tasks that demean or embarrass them can lead to complaints. Treat your employees like family and avoid litigation, treat them like subordinates and expect litigation!
2. Documentation
Quality records and chart entries reflect quality patient care, especially in the minds of tribunals/jurors. We all know this. Additional things to keep in mind in this regard:
- Make the chart entry as soon as possible after the patient’s visit
- Sign or initial the entry to clearly identify who made the entry
- Make the entry clear, concise and complete
- Do not note fees in the clinical record
- Do not make negative remarks about the patient
