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Rated a 2 out of 10 because parent was asked to sign a blanket release giving permission to strap child down in whatever kind of device they saw fit.
Kristi said:
The front office staff at smile starters was very friendly and the office itself seemed clean and organized. As for the rest of the dental staff, I can not speak of them because we didn't make it that far. I knew when I made the appointment that parents are not allowed to go back into the dental area with their children. Although I was a little uneasy with that, I decided we would give it a try. We found out when we got there, that they would not see our children at all, unless we signed a statement giving them authorization to try a whole list of restraining methods if the need would arise. They did inform us that before they utilized the baby papoose method, they would come and get us first, but there were many other methods including having a doctor or nurse physically hold them down or,the doctor or nurse putting there hand over the childs mouth, that they would use without coming and notifying the parent. This just being a cleaning visit, I did not feel it was worth it for my child to have a bad experience and us be in the waiting area having no idea what was going on, when we could just find another dentist. This could very well be a terrific dentist office, but being military and the mother of three children, we have visited many dentists and never been asked to sign anything even close to this, so I didn't even know to ask about it when I made the appointment. That would have saved us a little wasted time, this just isn't the dentist for us.
