Friday, September 02, 2011

Kids Dental Place in Phoenix Arizona–Moses’ story

On Thursday morning of August 12, 2011 I received this email.  It was sent from a frantic mom.  No one can tell the story better than she can, so his is Moses’ story. Moses was seen by Dr. Joseph Nielson.
Moses O
You are God sent!  I found your blog last night while I was googling dentist torture. I need your help and advise. 
Yesterday while I was at work my mother took my son to the dentist (Kids Dental Place on Indian School Road, Phoenix, AZ 85016) He had NINE root canals, not to mention crowns and other unnecessary work that was preformed.
 MosesHis face and lips are swollen and he is all bruised up inside and outside his mouth. He also has scratches on his arms and imprints on his arm from where they strapped him down. 
I had NO IDEA that no parents are allowed in the back or else I wouldn't have brought him there!  My mother thought she was coming in for a couple of fillings turned into NINE root canals.  I am so horrified.
Can you give me some wisdom or guidance on what to do?
I spoke to the office manager and she was basically like "who cares" and he does Nine root canals all the time, like it is no big deal!!!  This is so unacceptable, who sits and get nine root canals in one sitting?? My poor baby.  Moses 3

My son also told me that they did not give him any pain medication that he as crying the whole time! And that the densest was very mean!  My son does not lie either and is a vey smart boy for his age (4).
Thanks a million!
I asked Moses’ mom if she could send me any pictures of his injuries and asked if she had gotten his charts from Kids Dental Place. 

Thursday, September 01, 2011

Parents Protest in front of Dr. Edward Dove’s office

 

This exact same thing is happening to 1,000’s of children every day in the Medicaid dental mills such as Small Smiles, Kool Smiles and the like!  The less fortunate children deserve a voice too, that’s why this site is here.

I’d love to see the masses at these clinics!

Parents telling their horror stories of Dr. Edward Dove after dad creates Facebook page and Dr. Bicuspid promoted it. Thanks to everyone who helped get this out to the masses.

Reposting the stories from the facebook page, just incase they magically disappear! 
Holly Cordova
On Wednesday August 24th I took my 6 year old son to Dr. Dove's office. He drank their "kiddie martini" and 9:40 in the morning and I was told they would take him back in 30 minutes. An hour went by and I asked if they had forgotten us.
The lady informed me no they hadn't forgotten us that things had come up. Almost another hour went by and they finally took him back. He didn't seem very sedated at all anymore. They called my name 30 minutes later to get him. He was crying a lot and I could tell something was wrong.
When we started driving away we were trying to comfort him and let him know everything was ok now. He managed to choke out that Dr. Dove was mean to him.
He said every time he would cry Dr. Dove would yell at him to quit crying. Later that evening he asked my daughter at the dinner table if she wanted to know what else they do at that dental office and he said they hurt you.

Akasmse Rose Tecumseh died in August 2010, Brayden was the lucky one that day. Here is Brayden's story.

Brayden’s mom sent me this yesterday, August 30, 2011 and asked that I tell this story and help how ever I can.  With that said, here is her son’s brush with death.

Brayden

Hello my name is Ashley and I am writing in hopes that you might be able to inform your readers and possibly direct me as to where to go . You see my son Brayden was also having work done on his teeth Aug. 12,  2010 at Dr. Charles Keithline's office, Tulsa Oklahoma,  although it was not Dr. Keithline that did Brayden’s or the little girls procedure.  He was supposed to but decided last minute to go on some sort of retreat with his wife also his office manage .

Dr. Ryan Roberts, Dr. Keithline’s associate in the office performed the procedures,  There was only 2 patients they were seeing that day her and my son. I can not get that day out of my head no matter how hard I try. The little girl was already in the room having her teeth worked on but I seen her being carried out by her mother and she was soooo- limp ...... I blame myself as well because I had a nagging feeling to just cancel his appointment and go home but I thought it is his first year in school and I wouldn't want him to have to miss school better to get it over with ( I will NEVER not listen to my instincts again ).

Wednesday, August 31, 2011

In reference to Facebook group “Bakersfield Dentist DOES NOT ROCK!!!- Does it begin and end with the dental boards?

 

I'm finding all kinds of problems with the dental community, most of which starts with state dental boards.  They are not there to keep the public safe, they exist to protect incompetent dentists and wall street corporations.

In most states the Executive Director is NOT a dentist, nor ever has been.  Most are appointed by bureaucratic state administrations; a friend of a friend recommended them to the governor and so forth.  However those "friends" are lobbyist!  After appointment, they are seldom removed from office.

New "board members" are elected, but those member only meet once a month, sometimes less and do the business recommended by the Executive Director, who is there to draw a paycheck and little more.  People are mislead into believing dental boards administer testing for new graduates to measure their competence, that is NOT the case any longer.

I hate Dr. Dove of Bakersfield Facebook Group going viral

UPDATE:
September 1, 2011
8:00 CST
Mr. Cook has started another group under a new name – Bakersfield Dentist DOES NOT ROCK!!
Was Dr. Edward Dove trained at one of the Corporate dental mills infecting the nation?
UPDATE:
September 1, 2011
6:00 AM CST

I dunno, but I’m thinkin’ this has now become a HUGE story.
It appears as of this morning Facebook decided Free Speech is NOT for them.  After 40 or more complaints about Dr. Dove of Bakersfield reciting the same issues, Facebook took down Mr. Cook’s facebook group!!
If 40 parents posted similar stories about Dr. Dove in a period of a couple of days, imagine the real number of abused patients!  Facebook should be supporting Mr. Cook, not dissuading other victims from speaking out! 
Facebook, you can take down Mr. Cook’s page but it does not change the facts.
Mr. Cook, you have my full support and so do all the other’s who are being silenced! 
Another group has started “Let’s Investigate Dr. Dover”.  You can join it here!
August 31, 2011
A very upset parent has created a facebook group.  Here is the link to the group.
This is the parent’s post:
This past Monday which was August 22nd I took my 5 year old son to have a tooth that I was told needed to be extracted. After arriving at the office my son was given a sedative by mouth in a small cup to drink. He immediately threw up at least 50% of the mixture. I was told to keep an eye on him as he might have vomited it up and it not work.
After approximately 15 minutes a nurse came to me and my son and she wanted to take him in the back for the procedure. He was not ready and he was still very alert. I told the nurse this and she informed me she was only going to be taking x-rays and would be back shortly with him.
Ten to 15 minutes later a nurse comes from the back frantically calling for me and I can now hear my son screaming my name. I rushed to the back and he was being held down by the shoulders by 3-4 nurses and I snatched him up very quickly. He had blood coming from his mouth and was wet from head to toe.

Monday, August 29, 2011

Many dental restraints for young patients are being phased out

Many dental restraints for young patients are being phased out
BY KELLIE SCHMITT, Californian staff writer
kschmitt@bakersfield.com | Monday, Aug 29 2011 08:03 PM

Last Updated Monday, Aug 29 2011 08:53 PM

As critics of a local dentist who frequently restrains his young patients grew in size and strength Monday, experts said the practice of routinely using a so-called papoose board is being phased out.

The allegations against Dr. Edward Dove center on injuries such as slaps and scratches that reportedly occurred while the children were restrained with Velcro straps, under partial sedation, and while their parents were not allowed in the room.

A representative from Dove's office said staff had been instructed not to talk to the media, and Dove did not return a call Monday. In a prior interview, Dove, whose record is free of disciplinary action, denied allegations of slapping any patients, and said he offered good care to thousands of children.

Using a papoose board and keeping parents out of the operating room aren't necessarily problematic, but pediatric dentistry experts say children should not be injured in the restraining process.

"If the kid thrusts through the whole procedure and cries vociferously, they can come out of a procedure with their face red," said Dr. Ray Stewart, executive director of the California Society of Pediatric Dentistry. "But in terms of scrapes and scratches, no. It's a violation of ethics, and the law and it clearly crosses the line."

GROWING ALLEGATIONS

Last week, Bakersfield resident Chris Cook was angry about Dove's treatment during his child's tooth extraction. He launched a Facebook site titled "I Hate Dr. Dove of Bakersfield," which has grown to more than 400 members.

Before his 5-year-old's extraction, the child threw up some of his oral sedative, Cook said. During the procedure, which Cook was not permitted to watch, his son urinated on himself. Cook alleges that his child, who was restrained with the papoose board, was not numb, and should not have been operated on.

On that Facebook page, other parents have reported similar incidents involving Dove's care. Cook has created a document on that site listing 21 people who allege mistreatment, many of whom say they're planning to report the claims to the Dental Board of California. Some members posted pictures of facial scratches they say resulted from their child's visit to Dove.

Cook, who said he's also "speechless and dumfounded" that Dove described his children's dental history to the media, organized a protest Monday in front of the dentist's Union Avenue office.

Protester Carol Webb said her daughter, then 3, needed dental work two years ago. Webb wasn't permitted in the back room but heard a "blood curdling scream." Her daughter left Dove's office hysterical, and said the dentist had "told her to hush and hit her," Webb recalled.

At the time, Webb said she called the local dental association, but wasn't aware she could report a complaint to the Dental Board of California -- something she's now planning to do.

"When I heard about this on the news, I turned to my mom and said, 'That's the dentist who hit her,'" she said. "The stories are all the same."

USING PAPOOSE BOARDS

Restraints such as papoose boards are used to reduce or eliminate movement and protect the patient, dentist and staff from injury during dental treatment, according to the American Academy of Pediatric Dentistry. The academy's guidelines caution against using such stabilization on "patients who have experienced previous physical or psychological trauma" from the device, unless there are no alternatives.

The guidelines call for informed consent before using protective stabilization such as the papoose board. That's because of "the possible aversive nature of the technique."

Dove's office manager said last week that all patients sign a consent form before a papoose board is used.

Dentists say the board can be used in emergencies, or to keep young or uncooperative children stable and immobile during the procedures, which involve sharp instruments -- as an alternative to putting them to sleep.

Before placing a child in a restraint, dentists like Dove typically give an oral sedative to children that leaves them disassociated from their environment, but still conscious with normal protective reflexes. The relaxation can cause the body to lose functions, such as control of urinating, numerous dentists say.

If a patient spits up some of that oral sedation, dentists can either reschedule the procedure or continue if they think the patient is numb enough.

When papoose boards are used, it's essential that parents understand the device and its purpose, Stewart said. In his practice, he showed a video and made sure parents knew they could explore alternatives such as taking their child to a hospital and having general anesthesia instead. Dove said last week that general anesthesia can escalate costs for his patients, some of whom require financial assistance.

Many dentists say they're increasingly putting the child to sleep and using a tube to aid in breathing. Some dentists stay away from the restraint entirely unless it's an emergency, and others, like Dr. Paul Reggiardo, no longer use it at all.

"When I was younger, and it was more commonly used, I found parents were uncomfortable with it," said Reggiardo, public policy advocate at the California Society of Pediatric Dentistry. "When the parents see their child resisting, it's hard on the parent."

Anesthesia is less invasive for children, especially if they're uncooperative, said David Rothman, a San Francisco-based pediatric dentist: "Protecting the child's psyche is the most important part of this."

PARENTS IN THE ROOM

Dove said last week that anxious parents keep him from getting his work done, which is why he doesn't allow them in the room during procedures. Nationwide, there are no official guidelines on whether parents should be present in the room during dental procedures, and it's left up to the discretion of the dentist.

Rothman says he invites parents to observe his procedures even if they have to stand in the doorway. In the rare situation where he uses a papoose board, parents are always in the room, and they help place the child in the device.

"Parents can be distracting, but you explain what's going on and most of the time they're understanding," he said.

At the University of Maryland School of Dentistry, Dr. Warren Brill tells his students that's a decision they have to make on their own. Parents aren't always a positive influence since their presence might confuse the children as to whose instructions to follow.

Still, in his personal practice, Brill says having parents in the room helps them better understand procedures and instill more trust. And, it helps to clarify any potential miscommunications.

Brill, the vice president of the American Academy of Pediatric Dentistry, said he could envision a situation where a dentist was working on a child with a sharp instrument and the child reaches up to grab his hand.

"You might push the hand away, and the child might view that as a slap," Brill said. "Children will perceive things that don't necessarily reflect reality. You have to put it in perspective. If the dentist is trying to hold the child, the child might view that as aggressive action."

But, dentists agree, there's no excuse to ever inflict violence on a child. If a procedure involving a papoose board ever escalated, Stewart said he'd stop the procedure, tell the parent it didn't work out, and suggest general anesthesia in a hospital.

In several decades of practice, he fielded a couple of complaints from parents who said their kids weren't treated well.

"You're going to run into this," he said. "But, if you have dozens stepping up and the allegations are consistent, then I'd say there is a pattern that needs to be investigated."

Why the restraints were ever there in the first place is beyond me!!

I’m guessing Dr. Warren Brill must disagree with this illustrious colleague, Dr. Steven Adair, former editor-in-chief and trustee at the AAPD and Chief Dental Officer at Small Smiles, one of the largest papoose board purchaser in the US.

Saturday, August 27, 2011

Feds to investigate Medicaid orthodontics fraud in Texas

 by BYRON HARRIS
Bio | Email
WFAA
Posted on August 25, 2011 at 10:37 PM
Updated Thursday, Aug 25 at 10:37 PM

NEWS 8 INVESTIGATES

For the past six months, News 8 investigations have revealed hundreds of millions of dollars of questionable Medicaid spending on braces for children in Texas.

Now federal investigators are auditing the Texas Health and Human Services Commission, which controls those funds. Taking the lead in the audit is the Office of Inspector General of the U.S. Department of Health and Human Services.

In a letter to the state, the inspector general says it will examine the "authorization process for orthodontic treatment" under Texas Medicaid. "The objective of our audit," the letter continues, "is to review the State's controls to ensure that only medically necessary orthodontic cases are paid." The time period covered by the audit is September 1, 2008 through May 28, 2011.

Friday, August 26, 2011

Thursday, August 25, 2011

Texas State Dental Board says it can’t stop the dental abuse and Medicaid fraud until someone complains, well someone complain already! Here’s help.

Texas State Board of Dental Examiners
Texas Dental Board Complaint Process
Texas Dental Laws, Rules and Regulations

Complaints
:  
complaints@tsbde.texas.gov
E-mailing the Board
:

Indicate the intent of your communication in the subject and body of your email. This will help prevent our Security System from flagging your email as possible spam and deleting it.
Ms. Abigail Gutierrez, Administrative Assistant
Phone: (512) 475-2019
Fax: (512) 463-7452
Ms. Erica Bommarito, Administrative Assistant Phone: (512) 475-1996
Fax: (512) 463-7452
Ms. Jennifer Carriker, Compliance Officer, Administrative Assistant Phone: (512) 305-8991
Fax: (512) 463-7452
Ms. Gutierrez, Ms. Bommarito and Ms. Carriker can assist with:
          Contacting the Director of Enforcement
         How to file a compliant or check on the status of an on-going complaint           Information about a Closed or Dismissed Case
          Board Order Compliance
              (For Conditional Dismissal Compliance - Ms. Debbie Powell, Legal Assistant - (512) 475-0982)
Other Agency divisions and contact information

Texas State Dental Board Information:
Phone:  (512) 463-6400      (8am - 5pm, Monday - Friday, Except Holidays)
Main Fax:  (512) 463-7452
Open Records Fax:  (512) 532-0637
Open Records Requests: openrecords@tsbde.texas.gov

Mailing Address:
Texas State Board of Dental Examiners
333 Guadalupe, Tower 3, Suite 800
Austin, Texas 78701-3942
File a Consumer Complaint with Texas Attorney General here

File a Medicaid fraud complaint with Texas here
Report the fraud, reap the benefits-share in a portion of the recovery here.
Write your state lawmaker here
File a complaint with your local District Attorney or County Attorney, you can find them in the phone book.
Don’t forget to follow up all complaints with further letters and phone calls.