Showing posts with label Kool Smiles 2. Show all posts
Showing posts with label Kool Smiles 2. Show all posts

Wednesday, August 28, 2013

Dentists BEWARE -Kool Smiles Dental Center dentist thrown under the bus by NCDR, LLC

Looks like Dr. Tuan Truong aka Terry Troung is to Kool Smiles Dental what Robin Lockwood is to Ocean Dental. 
I bet ole Dr. Troung thought he was free and clear since leaving Kool Smiles.  If Dr. Troung thought NCRD, LLC was going to protect him, he was very wrong.  They will NOT! 
If you work for any of these type of places, you’ll be looking over your should for the rest of your life.
To Dr. Troung, and all other dentists working for these Medicaid mills, “I told you so.”.

reporternews logoPublished August 27, 2013
An Abilene dentist pleaded guilty in federal court Tuesday to one count of making a false statement in connection with a health care matter, according to a U.S. Department of Justice spokeswoman.
Dr. Tuan Truong, aka Terry Truong, admitted to falsely billing Medicaid for between $120,000 and $200,000 between June 2008 and July 2009, said Kathy Colvin, spokeswoman for the justice department. Truong practiced pediatric dentistry at Kool Smiles in Abilene.
U.S. District Judge Jorge A. Solis has not yet sentenced Truong, who faces a maximum penalty of five years in federal prison, a $250,000 fine and restitution.
“In summer 2008, Truong began working for Kool Smiles, which paid him a base salary and offered opportunities for bonuses based on additional procedures he performed in excess of daily targets set by Kool Smiles management,” Colvin said.
By falsely billing Medicaid, Truong collected $32,749 in bonuses he otherwise would not have collected.
The Medicaid Fraud Control Unit of the Office of the Attorney General for the State of Texas conducted the investigation.
Dr. Tuan (Terry) Truong, DDS TSBDE Action signed April 2011

Senate Report On Corporate Dentistry in Medicaid (includes Kool Smiles)

Tuesday, October 02, 2012

Nothing out of DC, or anywhere else, on Organized Criminal Dentistry - Why? When?

It's October 2, 2012. Organized criminal dentistry continues with as much vigor today as in 2007. Still, only silence out of Washington.

On November 4 it will be 5 years since the public saw the first video of what these Medicaid dental mills were doing to children. It's been 5 years since I learned of this abuse and I'm still fighting mad over it. It shakes me to my core to think what would be happening if i weren't. As a select few of other Americans, I devote every day to squashing this, dead in its tracks. Does anyone, besides these few  give a shit care?

How many times in the last five years have we heard the cry of corporations at the feet of Congress pleading for more money, citing the death of one child over a tooth infection that migrated to his brain – Deamonte Driver? Too many! This poor child’s death is being used, by corporations and associations, as a tool to abuse other children and be paid by the taxpayer to do so.

How many times have we heard the cry of corporations at the feet of Congress over the abuse of Miguel, seen in the exclusive video? None! N.O.N.E! None! Has any company, or association for that matter, been to Congress pleading for someone to stop the practice of children being tied up in straight jackets, held by 3 or 4 misguided dental assistants only to receive what can only be called barbaric dental treatment? No!

It was 2003 - 9 YEARS ago - when a young reporter – Stuart Watson- in North Carolina first reported about the DeRose family's child abuse for tax dollars scheme. Most enduringly referred to as - "serving the underserved."

It's 2012. The abuse continues daily. The only real thing to change is one, the companies playing the game, more folks want in on the action. Two, the changed the terms used to describe the crimes. “Quota” was changed to “Goals”, the “Goals” changed to “Targets” and “Targets” to “Forecasts”. It’s hard to find new words for abuse a child for a dollar, though.

There are mounds of evidence detailing this criminal behavior which has landed on the desks (or trash cans) of Attorney Generals, Senators and Congressmen - both Federal and State levels. More than enough to make sweeping arrests and stop this child abuse and raping of every taxpayer this very day. Yet, another day will pass and no one stops it. No one closes the doors of the dungeons or arrests the dungeon masters.

You've seen what these children are subjected to - the videos, the testimony, the documents, the first hand accounts from employees, patients and parents!

You've seen testimony of a small child being "waterboarded" by Small Smiles corporate dentist - Megann Scott. Yet, only a "waterboarded" terrorist gets your attention!

You've been shown, just recently, that children are literally kidnapped at bus stops, taken thru the back doors of clinics, then coerced into forging their parents signature! Yet, you do nothing!

You've allowed the chop shops to set up in every poor neighborhood in the country. Even given them our tax dollars to do so.  If allowing these predators this much access to our babies and children was not enough, you've allowed them access to children in our public schools, via gypsy style mobile dental clinics. You have been shown the devastation children are enduring because of this practice - Isaac Gagnon.

You've seen the deaths of babies sedated for over-treatment of dental procedures, yet, you do nothing!

It is a disgrace, crime against humanity, and a black mark on the entire county, to continue to allow this to happen another day. In my opinion, a much bigger than the Fast and Furious debacle.

It's worse than disgraceful this is still happening, 5 years after first being alerted to these children being abused. I am saddened at what is becoming the biggest disgrace of all - the lack of action!

I'm embarrassed nothing is being done - other than a few token arrests of a dentist here and there. Only one, that I'm aware of from the criminal organizations themselves - dentist and inventor Robin Lockwood in Oklahoma.

The companies who have perfected this madness don't even try to defend their actions any longer. Kool Smiles - NCDR for example. The best they can do at this point combat their disgusting behavior is to hire someone that in essence said, "we can abuse and mangle more children for less" My GOD! Are we all insane?!

Are lawmakers and law enforcement hoping the pool of patients will just run dry if it's ignored long enough? I'm note sure. They wouldn't have to bite the hands that feed their campaign coffers, would they? These abused children are growing up, they have not and will not forget the horrors bestowed upon them by these brutal dentists. Nor, will they forget those who sat idly by and let, if not encouraged, it to happen. I doubt they will subject their own children to these abuses, though it may mean no dental care at all for future generations. (This could explain why there is always a crisis in dental health here in America.)

This very day – Tuesday, October 2, 2012- thousands more children will be abused in these clinics, it will happen again tomorrow. What will it take to stop this? Tell me, please. What do you need?

Millions of tax dollars dollars will be paid to companies today to physically abuse, mangle children faces and mouths and leave crippling emotional scars. One such child who suffered these horrors well over a year ago, just this past weekend, gained the courage to leave her mom and spend a few short hours with her grandparents! How is doing nothing about this, OK?

IMG_2820This week, I’m spending my time nurturing a grandchild or two or three. We will be decorating pumpkins, and doing anything else I can think of to give them loving memories. Hopefully they will carry these moments in their hearts and minds, long after I’m gone.

Prosecutors, Attorney Generals, everyone on Capitol Hill, this is to you:

Will you stop the barbaric child abuse and torture by greedy dentists today?

Will you please end this nightmarish treatment that is emotionally crippling our most vulnerable – our children, our grandchildren?

The millions of children who have been permanently scared by abusive dentistry can’t enjoy “Kodak moments”, as above. Their  minds, emotions, as well as their mouths are forever damaged. We as parents and grandparents can’t give them enough loving memories to erase these horrors from their minds.

Do something today?

Sunday, January 22, 2012

Four Winds Health, Midwest Dental, Kool Smiles Dental and Friedman Fleischer & Lowe (FFL)

From FFL website:
Four Winds Health, LLC was formed to build and manage a chain of high-end urgent care centers that offer walk-in, extended-hour access for non-life-threatening acute injuries and illnesses. Through its centers, Four Winds is focused on creating a superior patient experience through the delivery of convenient, comfortable, high-quality medical care.
Four Winds is headquartered in Atlanta, GA. The company was formed by the same management team which previously founded Kool Smiles, another FFL investment. FFL provided founding capital to Four Winds in 2011

Midwest Dental is a leading dental practice management company with over 75 clinics in six states. Midwest Dental clinics are typically located in suburban and rural areas, and the company has demonstrated an impressive track record of growth through acquisitions of independent dental clinics. The company provides the clinics with a full range of management, administrative and financial services, allowing clinical staff to allocate more of their time to patient care.
Midwest Dental is located in Mondovi, WI. FFL acquired the company in 2011 and plans to provide additional capital to support future acquisitions.
NCDR, LLC provides various non-clinical services to dental group practices, including providing dental facilities, support staff, and other business services. NCDR's principal [ONLY] client is Kool Smiles, a nationally-branded provider of dental care focused primarily on children enrolled in Medicaid and State Children's Health Insurance Programs. The limited access to care for children on Medicaid/SCHIP plans provides an attractive growth opportunity for Kool Smiles as it continues to expand offices with a mission to provide quality care to this underserved population.

The company is headquartered in Atlanta, GA. FFL invested in NCDR in 2004 to provide growth capital and liquidity to founders.

Tuesday, November 08, 2011

I think Kool Smiles Dental press releases about “new jobs” is very misleading

Over the past several days Kool Smiles Dental (NCDR, LLC) has published press releases about their expansion, growth and plans to hire from 80 to 100 jobs in various states. i.e. South Carolina to get 100 new jobs, Virginia blessed with 100, Indiana 88 new jobs.
Using buzz words and phrases such as “expansion”, “bright economic outlook” “provide jobs” leaves the reader feeling warm and fuzzy about Kool Smiles doesn’t it?  Heck they are providing dental treatment for underprivileged children and children whose parents have fallen on hard times due to the poor economy and bleak job outlook.  As the cherry on top they state they are providing jobs for states and local communities. 
Shoot, they even have lawmakers commenting about the fabulous news:

Saturday, June 18, 2011

Thursday, June 16, 2011

Kool Smiles Dental Clinics (Chop Shops) - Dr. Tu Tran–King of the Hill-

7729 Stables Dr Atlanta front view
In 2002 the dentist who owns this $1.2 million dollars home in the suburbs of Atlanta was merely a dentist working at a Medicaid clinic in Denver Colorado.  The clinic was owned by Dr. Edward (Eddie ) DeRose and his son Michael DeRose.

Dr. Tu Tran and his buddy Dr. Pham both worked for the DeRoses.  They learned the business model, tore out on their own and opened up their first chop shop in Atlanta in 2003. 

In 2004 they lured Friedman Fleischer and Lowe, a private equity firm in San Francisco, to hop on the gravy train and spread illegal Kool Smiles dental centers across the nation.

Send me your Kool Smiles information or documentation its time they too stop torturing children and raping the Medicaid system in their illegal clinics.


Here is the sign off highway US41 in Terra Haute, Indiana pointing to one of the Kool Smiles Dental Centers.

I recently took this during one of my stops on my “where in the world is the next illegal dental clinic” tour which I began in April. 

I also took the time to check out the clinic and even spoke with the next door business owners, who had a lot to say.

There was a cute little shop right next door that two lovely grandmother type ladies owned.  I was in need of a wedding gift so I went in to see what they had.  After I picked out a couple of nice items, the graciously offered to gift wrap them, which gave me time to ask them about the dental clinic next door. 

Immediately the woman scowled.  I knew that she knew it was a bad bad place.  Just a few inquisitive questions got her to talking.  She told me about the horrible and terrifying screams they hear through the walls.  She told of the many times her patrons who would be shopping would look at her and gasp.  She told me there are times where customers have become extremely upset hearing the shear terror in the tiny screams coming through the walls. 

IMG_0885She said it was where a lot of Medicaid children went, she didn’t know I l already knew all about these folks.  This day, it was nice outside, sun shining and a slight breeze, they had their backdoor open to let the breeze flow though.

She said her and her partner had stepped out back earlier and listened at the back door of the Kool Smiles and it made them both sick.  They had called in a complaint a time or two but nothing was ever done, it’s a dentist office, that treats children, who cares if there are screams she was told.

Who cares?  I do.  Don’t you? 

If you are a former employee please contact me, send me what evidence you have, your identity is strictly confidential.  I couldn’t know all I know if I didn’t keep my informants identity a secret.  Heck, just send me some documents anonymously, that’s fine too.

Monday, October 04, 2010

Kool Smiles Said to Have Received Offer of $700 Million Clinics

Oct. 4 (Bloomberg) -- American Securities LLC, a New York- based private-equity firm, is the leading bidder for a U.S. chain of dental clinics owned by Friedman Fleischer & Lowe LLC with an offer of about $700 million, according to people with knowledge of the auction.

Friedman Fleischer owns two companies, NCDR LLC and DPMS Inc., that provide facilities and support staff to dental groups operating under the Kool Smiles brand, according to the San Francisco-based firm’s website. TPG Capital also submitted an offer in the final round of bidding, said the people, who asked not to be identified because the deal hasn’t been completed.

The two companies are not really two companies, it's Kool Smiles and Kool Smiles 2.  KS is the clinics in the East and KS2 are the western most clinics.

Read the full article here: Business Week

However since after time passes and the stinch of a company begins to fill the offices of these PE firms, stories like this seem to vanish from the Internet.  So in case that happens, here is the full story:

By Cristina Alesci, Jeffrey McCracken and Jason Kelly
Oct. 4 (Bloomberg) -- American Securities LLC, a New York- based private-equity firm, is the leading bidder for a U.S. chain of dental clinics owned by Friedman Fleischer & Lowe LLC with an offer of about $700 million, according to people with knowledge of the auction.
Friedman Fleischer owns two companies, NCDR LLC and DPMS Inc., that provide facilities and support staff to dental groups operating under the Kool Smiles brand, according to the San Francisco-based firm’s website. TPG Capital also submitted an offer in the final round of bidding, said the people, who asked not to be identified because the deal hasn’t been completed.
Rajat Duggal, a managing director at Friedman Fleischer, couldn’t be reached for comment. Officials for American Securities and TPG declined to comment.
Private-equity firms have resumed dealmaking after a two- year lull following the global financial crisis that started in mid-2007, freezing credit markets and ending the biggest leveraged-buyout boom in history. There were $59 billion in deals in the third quarter, more than triple the amount a year earlier, according to data compiled by Bloomberg.

American Securities, which was founded in 1947 by a Sears Roebuck & Co. heir, has invested in companies including vacuum- cleaner maker Oreck Corp. and the El Pollo Loco chain of chicken restaurants, according to its website. The firm was a runner-up at the recent sales of Air Medical Group Holdings Inc. and Aspen Dental Management Inc., both owned by private-equity firms, according to a person with knowledge of the sales.

Air Medical, Aspen Dental
Leonard Green & Partners, the Los Angeles-based private- equity firm, is buying Aspen Dental from Ares Management LLC. Bain Capital LLC, the Boston-based leveraged buyout-fund manager, is acquiring Air Medical from Brockway Moran & Partners Inc. and MVP Capital Partners.

Kool Smiles caters to children enrolled in Medicaid, a federal-state health insurance program for the poor, and other state health insurance plans, according to Friedman Fleischer’s website. Some firms that looked at Kool Smiles were concerned that it was too reliant on Medicaid payments as governments face deficits, said one person familiar with the auction.

Private-equity firms are increasingly buying companies from each other as more than half the companies that submitted plans for U.S. IPOs in 2010 have yet to complete them. Sales among buyout firms allow the seller to return cash to investors, while the acquirer is able to deploy unused capital that was raised during the boom. Clients saw distributions last year fall to the lowest level since at least 2000, according to London-based research firm Preqin.

Opening Clinics
Smile Brands Group Inc., a separate dental chain backed by private-equity firm Freeman Spogli & Co., scrapped an initial public offering in May. The company, which relies on patients with private insurance for most of its revenue, is now shopping itself in a sale process that is still in early stages, according to a person with knowledge of the matter.

American Securities plans to expand Kool Smiles’ main business of opening clinics in places where access to dentists and other medical services is limited, the person said.

TPG has been pursuing deals. The Fort Worth, Texas-based firm and Goldman Sachs Group Inc.’s buyout arm agreed in July to purchase Belgian diaper-maker Ontex NV for $1.55 billion from London-based private-equity firm Candover Investments Plc. TPG also acquired a 35 percent stake in Creative Artists Agency for an undisclosed amount in a deal announced Oct. 1.

Friedman Fleischer has more than $2 billion under management, according to its website. Its holdings include Korn/Ferry International, the executive-recruiting firm, and Montpelier Re Holdings Ltd., a Bermuda-based property reinsurance company.

--Editors: Elizabeth Wollman, Larry Edelman
To contact the reporters on this story: Cristina Alesci in New York at; Jeffrey McCracken in New York at; Jason Kelly in New York at