Saturday, May 29, 2010

Don't Do It! Don't Take The $15k Bait to Work In Nebraska for Small Smiles

Signing bonuses are up at FORBA Small Smiles.  They were just $10k a few months ago, now it's $15K, or this could be just for Nebraska...who knows...  I see Jacob Kochenberger is still working for FORBA Smalll Smiles, even though his facebook page said it was EEHC, Inc last month.  Clearly FORBA is EEHC or soon will be...

Here is the link to the ad , Last updated on May 28, 2010

Source: Omaha World-Herald


Location: Omaha, NE 68114 United States

Last Updated: 05/28/2010

$15,000 Signing Bonus

SEEKING LEAD DENTIST AND ASSOCIATE DENTIST in our rewarding practice in Omaha. As the nation's largest and most experienced provider to underserved children and young adults we offer an excellent guaranteed base salary, promotion opportunities and benefits (bonuses, 401k, paid vaca and 100% coverage for family health, malpractice, disability, CE, dues). Join our team of professionals providing quality dental care. General Dentists, Pediatric Dentists and new grads are encouraged to apply. Please contact Jacob at: Direct Phone: 719-562-4460 or Email: jdkochenberger@
Or Fax: 719-584-7697

Thursday, May 27, 2010

GASP!! Kool Smiles To Do Study For Virginia; Chief Dental Officer On Board; Dr. Tran (owner) Under Review In IN and GA

Smiles For Children has partnered with the dental provider, Kool Smiles (Virginia operations only), to assess the effects of best practices for decreasing broken appointment rates in specific dental clinics. Preliminary results suggest that these best practices decrease broken appointment rates. The pilot remains ongoing; however, the final results will be published in 2010 and shared with Doral’s Smiles For Children provider network to help increase provider participation, satisfaction, and member utilization. 

Read more in Virginia's 2009 report, page 5.  Note that Dr. David M. Strange is on the advisory board..  (chock and laugh)...  and he doesn't even practice in the state and is Kool Smiles Chief Dental Officer. 

Doral/DentaQuest Has Entire States of Maryland and South Carolina All To Themselves - OH NO!

Am I the only one who remembers when Maryland said there were going to be sweeping changes to the way dental services were delivered to the state's littlest Medicaid patients?  If so, you can see the report aired July 2008 here:

Being the busy person I am, I had not taken time to go back and check how things were going. (I do have a life ya know).  Well, today while gathering all the information I can find on Doral Dental USA and Atlanta Dental, Inc (ADI) now joined and named DentaQuest, I found a fantastic  announcement in its Fall 2009 Newsletter.  Doral/DentaQuest was awarded the statewide contract!!  YIPEEEEEEEEEEE!!!  

Here is the announcement:

As of July 1, 2009, the Maryland Healthy Smiles Dental Program became effective in the state. This new Maryland Medicaid dental program provides coverage for children under age 21, pregnant women 21 years of age and older and adults enrolled in the Rare and Expensive Case Management (REM) program. Under the Maryland Healthy Smiles Dental Program, the Department of Health and Mental Hygiene (DHMH) has contracted with Doral Dental to be the sole administrator of dental benefits in the state.
Doral is responsible for building the provider network, processing and paying claims, providing member and provider support and creating outreach activities to educate members on the importance of proper oral care.  Read the entire newsletter here.
 They got the whole state of South Carolina too.  Doesn't everyone feel so much better.  NOT!  

Doral/DentaQuest is the very company who contracts with FORBA Holding/Small Smiles and NCDR/DPMS-Kool Smiles and others, giving those monstrous companies access to your child to be abused, over-treated and traumatized.

Wednesday, May 26, 2010

It's A Field Of Dreams... Ah...NO It's NOT!

Meet Dental Dreams, another chain claiming to be in business only to bring dental care to the "underserved"!  OMG!

Dental Dreams, LLC is owned and operated by Sameera Hussain, a licensed dentist. She graduated summa cum laude from Boston University's Goldman School of Dentistry in 1997. She has practiced dentistry almost exclusively in underserved neighborhoods, and now oversees all clinical operations for the Dental Dreams clinics. Her responsibilities include managing all vendor relations, overseeing lab work and dental supplies, and evaluating the compliance and performance of each dentist.

You know the drill, pardon the pun.  "Underserved" "Free Screenings" "Medicaid" "Fulfilling Important Needs" "Fill The Void" and all the other keywords.  They are making their way across the US now in Illinois, Texas, Massachusetts, Pennsylvania, Maryland and Connecticut.

RICO suit filed in 2009 against Khurram Hussain, Peter Stathakis and Sameera Hussain.  Their fantastic management portion of the company is called "Field Of Dreams Dental Management, LLC.  

Keep An Eye On This Dentist; Dr. Michael Clair

April 2010

Sunday, May 23, 2010

Ocean Dental Complaints

I've always had my suspicions how children were treated at Ocean Dental.  I even made a trip to the one in Louisville, Kentucky and talked with a couple of parents.  I was scared the children were receiving the same kind of care at Ocean as they do from FORBA/Small Smiles and NCDR/Kool Smiles, Smile Starters and other dental mill clinics.  However, I'm only one person and my focus has been on Small Smiles and Kool Smiles. 

Ocean Dental and Adventure Dental have been on my radar and did make the 'to do' list here at Dentist The Menace.  A couple of weeks ago the two comments below were posted. 

I was a employee of ocean dental. I was a hygienist that had to see 40- 50 patients a day. Ocean Dental commits Medicaid fraud and something needs to be done! RDH

I worked at ocean dental. ocean dental should be investigated. I also heard children cry and a doctor tell the kids to shout up. They give to much nitrous. the children are getting sick, wont allow parents to come back. now they are committing insurance fraud: bad filling!! RCT (Root Canal Therapy) failures, abscesses and fistulas not treated because they are to busy. They have fired over 20 people in three years in the Louisville office because they had been good employees, and didn't like what went on. Someone needs to do something.  I reported it to the dental board but nothing is done!! Health care and being poor should never be at the cost of our children. RDH 

I hope this employee or ex-employee takes this a step further and files a Qui Tam (Whistler Blower) lawsuit.  Surely there is some attorney in Kentucky willing to take this on.  In light of the recent settlement by FORBA and their Small Smiles clinics it's clear the same kind of abuse and fraud is taking place.  Let me appeal to "greed"...Imagine the $$'s to be made here.  As for the employee, 10% of the settlement is usually a pretty good chunk of change...  

To the poster:

I understand your frustration with the dental board.  I've written them several times, the last time ended up more like a book and have not heard a word from them.  I sent a copy of this letter to 8 lawmakers in Kentucky and I've not heard back from them either.  Clearly they could care less.  But know this, I care! 

Friday, May 21, 2010

Kool Smiles Looking For A Liar

Today I found this ad from Kool Smiles.  I couldn’t help but chuckle, thinking what they were really asking from a person who took this job.

They are looking for someone to get out in the community and lie like a dog, and do it for little pay.  They do say in  some of these ads it’s a paid internship.  Good luck with that…

Kool Smiles ( provides comprehensive dental services to the residents of Roxbury and surrounding communities.

We’re looking for a highly capable intern to join the team in June/July 2010 and play a key role in our future success. To best accomplish these aforementioned job responsibilities, the intern will engage in various community outreach activities with an emphasis on education and the importance of implementing good oral hygiene habits throughout the community. The intern will gain insight and be involved in all aspects of our marketing and operations.


Positively represent Kool Smiles in the community
• Interact with and educate the community on the need for good oral health
• Distribute Kool Smiles fliers in various establishments as assigned
• Establish business contacts for dental screenings or workshops
• Assists CRS and Dental Hygienist in dental screenings and workshops, as needed
• Assist or manage other community events, as needed

Qualifications :

• Be able to proactively solve problems with an aptitude for getting things done independently
• Be organized and deadline oriented with a high attention to detail
• Excellent verbal/written communication skills
• Have an interest in communication/marketing
• Pursuing a Bachelors degree in Marketing/Communication or a related field
• Bi-Lingual in Spanish a MUST

To apply, send a resume via e-mail to Martine Russell, Community Relations Specialist, Martine Russell,  at and tell us what you bring to the table and why you’re interested in this opportunity.

Wednesday, May 19, 2010

Kool Smiles Everett Washington Complaint

We just moved to Everett and I was looking for a dentist for my children. I wanted to let them have a great experience so I looked for a pediatric dentist only. When I found Kool Smiles I was happy-that has completely changed.

It first started when I received a
phone call to confirm our appointment. I called back and confirmed. After that initial confirmation, I received FIVE more confirmation calls.

We arrived five minutes before our appointment time I was given forms to fill out that looked like they were done on a copier from 1985. One of the forms stated that I should not accompany my children and that if necessary they would restrain my child, I did not sign that consent form. When I returned the forms to the
desk I had to ask to come back with my children (ages four and two)!

After TWO, yes 2 hours of waiting we were finally taken back. The hygienist informed me that they would do a lap exam and paint with fluoride. When I asked why they were not going to get a cleaning, she was surprised. She stated that they usually don't do cleanings for children that young.
After the cleaning the
dentist spent about one minute looking at my children teeth and did not even address me. I was informed by the receptionist about my daughters cavity and that she would have to be sedated for a filling and then asked when I would like to make the next appointment- that is a big NO!

The staff seemed stressed out and over worked, they kept making mistakes, forgetting about patients etc.Terrible we will definitely not be returning. The only good thing was how well behaved my
children were.

Tuesday, May 18, 2010

Former Small Smiles Dental Center executive now with Doctors Express in Colorado and Wyoming


Steve Nitchen, 491 W. Winterhaven Drive, Pueblo, CO 81007 is listed as owner of Doctors Express Development Group, Inc. of Pueblo, Colorado.  Formed May 18, 2009.  Same  for Doctors Express Services Group, Inc. of Pueblo, Colorado.

Doctors Express is the trade name of MLD Operations, Inc. (20091091034)formed February 11, 2009.  Registered Agent is Caplan and Earnest, LLC 1800 Broadway Street, Suite 200, Boulder, CO  80302.

I know, your first thought is another Michael DeRose medical ripoff business.  Nope, it appears the MD is Mark Damschroder.

Doctors Express is a franchise urgent care center.  November 2010 Villager report Dr. Chris Prior and Steve Nitchen opened the first one in Centennial Colorado.   Wonder who “financed” this venture?

From the story:

Steve Nitchen - Pueblo, CONitchen stays focused on the business side of things including finance, marketing and human resources.

“The secret to our success and what our patients are enjoying is the synergy created when combining business minds and medical minds together. The physicians and medical staff focus 100 percent of their time and attention to quality patient care and customer service while I pay attention to the business stuff,” Nitchen said.

“We plan to expand Doctors Express throughout Colorado and are looking for partners who want their own business in the recession resistant field of health care,” Nitchen said. “So far, Doctors Express franchise owners typically come from corporate America, with a medical background not necessary, but certainly helpful. We find people with good management and business skills can efficiently run a medical center because they’re used to managing people in high paced business environment. The medical industry definitely needs this.”

I wouldn’t worry so much about the quality of Doctors Express in Colorado if not for the fact Nitchen is still friends with Melissa (Missy Green) and Brad Williams of Church Street Health Management- Small Smiles Dental Centers and way too close to the DeRose thieves.


Steve Nitchen

Saturday, May 15, 2010

Sobering Reminder To Crown Happy Medicaid Dentist and Medicaid Dental Corporations

Richmond, VA May 2010

I sure hope Jacobi's dental procedure was necessary and not one of the all too common, let's over treat for medicaid dollars incidents.  In the picture, it appears he has the brightest smiles and good dental habits.

Jacobi Hill, age 6, died Tuesday May 11, 2010 during a dental procedure at Virginia Commonwealth University Dental Faculty Practice.

Crystal Lewis, Jacobi's mother said he was at the facility to have crowns put on several of his teeth.  

The most common cause of death in dental offices under anesthesia is related to an airway condition.   In the upper airway, the most common problem is the vocal cords have spasms and close down.

The second most common is the lower airway passage can close as in an asthma attack. Crystal Lewis, Jacobi's mother said he suffered from asthma.  

Medicaid officials are investigating.

The mother is demanding answers and getting none.  An Autopsy was performed but it may be weeks before all tests are completed.

Manning Funeral Home is handling arrangements. Staff there said services are scheduled for Monday May 17, 2010 at 1 p.m. at the chapel, 700 N. 25th St.

Prayers go out to Jacobi's family.

Senator David Jordan of Mississippi Needs Wake Up Call In Regards to Kool Smiles!

During the outlandish ceremony for Kool Smiles donating some toothbrushes to citizens of Yazoo City one very uninformed state Senator said this: 

"It would be like a band of angels coming into the Delta," Jordan said during a visit and tour of the North Jackson office. 

Senator David Jordan has approached the organization for expansion into the Mississippi Delta.

Am I the only one that thinks this is something much more than giving some toothbrushes to the devastated area of Yazoo City, MS?

Kool Smiles Chief Dental Offender, David M. Strange flew in from his cozy home in Colorado, local and state legislators show up, they take a tour of the Kool Smiles in North Jackson....something stinks.  

This is much more than handing out toothbrushes.....sounds more like a snow job to me. 

Sen. David Jordan needs informed as to what Kool Smiles really is or the children of Yazoo City will be in much worse shape than they already are.

You can reach Sen. Jordan here:

Thursday, May 13, 2010

Evansville, Indiana Kool Smiles Report

Yazoo City getting toothbrushes from Kool Smiles...??

Really! Legislators on hand to receive toothbrushes and toothpaste... you've got to be kidding me!

I guess we all need to be putting out press releases every time we go potty...

Hey, Small're missing out on a PR opportunity here...

Evansville Indiana Kool Smiles Accused of Mistreating Children; Oh My!

Evansville, Indiana Kool Smiles accused of mistreating children.   Great report by WTVW Fox 7's Julie Dolan.  Julie did a fantastic job!

Evansville Dentist Office Accused of Abuse WTVW
The retired grandmother of five couldn't believe what she saw: kids screaming and crying for help at a Small Smiles
Dentist Office near Washington...
Side story here is they have known this was coming out, amazingly there was a major press release yesterday about some dude who works on their computer system.  This happens all the time, where they try to drown out the bad press with anything they can find.

Just a couple of weeks ago, Small Smiles sent out two days of press releases telling the world they were going to donate a measly 1,000 toothbrushes to Haiti.  Two days!!  Geez...that's sad.

Wednesday, May 12, 2010

NCDR and DMPS - (Kool Smiles 1 and Kool Smiles 2 to merge)

Friedman Fleischer & Lowe is merging the two holding companies that own Kool Smiles PC.  Never really understood the point of having two divisions in the first place.  Doesn't matter what they do, until they stop abusing children to defraud medicaid they are still scum.

Here is a comment that came in just last night:

Thank goodness this is coming to light! I am a dental hygienist that was offered a job and turned it down after one 'working interview' due to the things I saw there. A cleaning on a child should never involve having to restrain them. For first visits, it should be a 'go with the flow' to set up a good relationship with the youngster for future visits. I was disgusted to see a 2 year old held down, forced to open his mouth in a 'quiet' room with his mother not allowed to be present. "No tears are allowed upon leaving" was what I was told, and they were smoothed over with a toy. Terrible terrible place. There is no amount of money that I could be paid to be a part of that. Worse yet- the schedule is set up to take 7 kids in a 15 min time period for 2 they stated "If they show" due to patients being unreliable. That is not enough time to PROPERLY clean and educate one child ("child" includes teenagers there). I hope they get shut down.

Tuesday, May 04, 2010

Parents sue over death of their son - San Antonio Express-News


Parents sue over death of their son

Eva Ruth Moravec, Express-News
By Eva Ruth Moravec - Express-News
Published 12:00 a.m., Tuesday, May 4, 2010

Read more:

Parents of a toddler who died in December after a dental procedure are suing the boy's anesthesiologist and a surgical center, claiming they gave him too much morphine in doses administered too closely together.

After Maddoux Cordova's teeth were capped at the Village Specialty Surgical Center on Dec. 11, Dr. Brian Seastrunk approved giving the 22-month-old two 0.5-milligram doses of morphine intravenously within 10 minutes — a time span that didn't permit medical staff to evaluate how the drug was affecting the patient, the medical malpractice lawsuit claims.

Maddoux stopped breathing at his grandmother's home after the procedure, became brain-dead, and spent two weeks at Wilford Hall Medical Center before he was taken off a ventilator.

“The total 1 milligram dose of morphine administered for pain relief was larger than the conventional recommended pediatric drug dosage range of 0.26 milligrams — 0.65 milligrams for this 13-kilogram patient,” said Dr. Sean Boynes, director of anesthesia research at the University of Pittsburgh, who provided an expert opinion as part of the lawsuit.

The suit was brought on behalf of the parents, Monica Meza and Adam Cordova. Alleged damages include monetary loss, loss of companionship and mental anguish.

Monetary damages are sought for medical and funeral expenses, pain, suffering and mental anguish, the lawsuit states. No dollar amount for damages is specified, in accordance with laws that govern medical malpractice cases.

James Veal, who represents Seastrunk, could not be reached for comment.

The center's spokeswoman, Misty Walton, said the facility has not been served.

“We are not aware of a lawsuit at this time,” Walton wrote in an e-mail. “Everyone associated with our surgery center was deeply saddened by the death of this child, and we continue to keep the family in our thoughts and prayers.”

The Texas Medical Board doesn't track medical malpractice cases but does discipline doctors of patients who died from overdoses or reactions to anesthesia or pain medication.

Parents sue over death of their son - San Antonio Express-News