Tuesday, October 26, 2010

Kool Smiles Vancouver, Washington Complaint

Why on earth Private Equity Firm- American Securities-would even consider contaminating themselves by purchases these shit hole clinics is beyond me.  They must be sadistic bastards is all I can think of, and enjoy torturing America’s low income children.   I would call the review below "glowing” and the child lucky.  After all they didn’t leave with bruises and permanent emotional trauma as most children.  Friedman Fleischer & Lowe are trying to unload these before they go down like ENRON. 

I was just told this week, they had cut staff to the bare minimum to increase the profits getting ready for the big “sale”.   In my opinion, until the staff is cut to zero there are too many employed.

Here is a review from today!

October 25, 2010

I was very excited to take my son to this dental office. The website makes it look so fun and kid centered. From the moment I walked in I did not have a good feeling about it. This was confirmed once we were taken to the dental work room. It was a room with 8 dental chairs all together. The Dr came out to talk with us. He didn't shake my hand or introduce himself to my son or even ask my name. I don't even think he smiled. The other dentists/hygienists were talking badly about one of the other dentist/hygienists every time she would leave the room. There were two other young boys laying back in the chairs and no one was paying any attention to them or talking to them at all. For a business that markets themselves as kid friendly, they really failed at being friendly at all! We sat around for 20 minutes being ignored after the doctor did his exam, just waiting for the fluoride. We're all in the same room and they just ignored us. No one treated my son as a patient or gave him any attention. Then....the only prizes they had for my 5 year old was a rubber lizard or a broken pair of sun glasses. Oh fun. Made my other son an appt elsewhere. We will not be returning.