Thursday, May 15, 2008
Small Smiles Temp Dentist Speaks-Reposted From A Dental Forum
I just returned from a 6 week assignment from a temporary agency to a small smiles clinic. (Assignment cut short because FORBA decided not to use doctors that were not credentialed with medicare) In any event, The biggest question I had was....Why mom or dad were not back here learning how to care for the children's teeth. Then I find they are not allowed back there. I was disgusted with the way the children were treated. I wouldn't take a dead snake to that place.
While my office is being built, I decided to make a little money in the interim. I happened to use a temp. service that put me in a small smiles clinic. I was informed by the lead dentist that this was the last place many of the patients could go for dental services, "that we had to do what was necessary to get the job done." This sort of tugged at my heart to see these kids with so much decay and infection. Out of the five doctors that where available, I had the most experience with respect to years practiced. Most were recent grads.
We probably averaged 20 -25% usage of the papoose. It was a screaming frenzy for those few patients that did get the papoose. I did inquire "why oral sedation was not used" and was told that it was not a covered event for the Medicaid patient. From a business view point, they make a lot of cash. Even with the new doctors, it gave me the impression that it is sort of like an uncontrolled residency and a quick way of bringing your skills up to par before entering the "outside world".
They train their own assistants for the most part, because of the high turnover rate. Compensation to them is minimal. They do get enticed with a monthly bonus. I was told that they average 16K production a day. From what I saw, they must do most of that in Hygiene. I do not know what Assistants can or can not do with respect to polishing in that state, but that is used a lot. They work the assistants to the ground and they frequently have 10 hour exhaustive days. One day we saw 137 patients.
I have mixed emotions at the present time. It is obvious that a great deal of money is being made utilizing the government handout of these funds. I was told that not all states pay as well as others and that is why they are not in some of the states.
Whether or not this is true I have not investigated. They have apx. 80 offices with goals of close to 100 or so by 2009. I am not opposed to anybody making a profit. If this truly is the last stop for many of the patients, than they are performing a needed service.
Overall, you have the most inexperienced team, working on probably the hardest portion of the population. It is going to attract media attention at any given opportunity. What is the answer to the problem at hand? I can not tell you. Once again, I am grateful I am able to refer out any pediatric case.
Perhaps, instead of going to Africa, or South America all the time, we doctors can just stay home and donate our time and talents to the local community. I know that is not as glamorous as the "out of country" trip, but it certainly would be just as beneficial. Sorry, I guess I rambled at bit too much.
Kevin P. Ward, DDS-Back In Business
A New Jersey dentist, Dr. Kevin P. Ward's dental licenses were suspended November in 2000 after media reports of him breaking the leg of a child put pressure on the dental board. Until the media broke the story, the dental board had done nothing even though several other patients reported injuries and broken bones. His licenses were reinstated with limitations in 2005 according to records with the New Jersey Dental Board and in April 2007 dental board minutes I found the following:
By checking for his licenses it looks like he's back in business
Kevin P. Ward, DDS - Dr. Ward appeared before the Board with Richard Tanner, Esq., concerning a request for limited reinstatement of his New Jersey dental license. On July 20, 2005 Dr. Ward’s license was reinstated with restrictions. He was permitted to engage in the administrative practice of dentistry but not in the clinical practice of dentistry.In October 2000 NBC's Dateline reporter Hoda Kotbe reported on Dr. Kevin Ward and the many children he had traumatized, broken bones, and even had one child, Kelly Givens, die while under his care.
Dr. Ward discussed his administrative duties since the filing of the July 20, 2005 Order to the present. He also discussed his progress in therapy with Richard Reichbart, Ph.D., and discussed the evaluation performed by Alberto M. Goldwaser, M.D.
With regard to future plans, Dr. Ward indicated that if his license is reinstated, he would like to do part-time orthodontics on adolescent patients. He indicated that he has continually taken courses in orthodontics and sees it daily at the practice. The Board requested that he provide a copy of the proof of completion of the courses taken for this renewal period.
At the conclusion of all testimony by Dr. Ward and questions from the Board, the inquiry was ended.
The Board moved this matter to Executive Session for deliberation.
Upon returning to Public Session, the Board determined to table a decision pending receipt of a more complete report from Richard Reichbart, Ph.D. A copy of the transcript of today’s appearance will also be provided to the Board.
By checking for his licenses it looks like he's back in business
Children's Dental Clinic,LLC is Really Small Smiles in Columbia, SC
Does anyone besides me find it just amazing at all the names FORBA/Small Smiles, Smile Starters, Medicaid Dental Centers, uses?
In Columbia, SC the IP Address leads you to Children's Dental Clinic, LLC at 3000 Two Notch Road, which when I was there Monday, had Small Smiles on the Building.
If you google Children's Dental Clinic Columbia, SC you once again get a listing for that name but the address is Small Smiles and the website listed is smallsmilesusa.com. See Here
According to a business search at the South Carolina Secretary of State's Website, the Small Smiles in Florence is Children's Dental Clinic of Florence, LLC.
The Children's Dental Clinic of Columbia, LLC (Small Smiles on Two Notch Road) filed a Domestic LLC company 2-21-2003 and is current in all it's filing. Prior to May 12, 2003 it's name was Children's Medicaid Dental of Charleston, LLC. On 8-17-2008 this was filed "CHG AGT & ADD FR MICHAEL T SMITH".
Looks like one "Michael T. Smith" was once the registered agent for Children's Dental Clinic, (Small Smiles) as well as the Small Smiles in Florence and they were both changed to National Registered Agents, Columbia, SC.
As for the Small Smiles in Florence, SC. It was first established 1/23/2004 and it's first name was actually Florence's Children's Dental Clinic, LLC then changed it's corporate name to Children's Dental Clinic of Florence, LLC 3-5-2004, a short two months later.
In both cases, it appears these DeRose companies set up in a state as one name and with in 2-3 months change their business names. Then of course go on to operate under various other names.
Honestly, it must take an army to keep track of all of the names. I bet if you asked the employees who they worked for, they might be able to come up with some name, but it probably isn't the right one.
Does anyone on here remember Dr. Kevin P. Ward who amazingly had a child break his leg (the femur bone) while in a dental chair at the Children's Dental Center of Union City, New Jersey back in February of 2000? Another child came out of his office with a broken wrist. The state revoked his license for a short time for injuring 13 children. Look at the name of this clinic!
In Columbia, SC the IP Address leads you to Children's Dental Clinic, LLC at 3000 Two Notch Road, which when I was there Monday, had Small Smiles on the Building.
If you google Children's Dental Clinic Columbia, SC you once again get a listing for that name but the address is Small Smiles and the website listed is smallsmilesusa.com. See Here
According to a business search at the South Carolina Secretary of State's Website, the Small Smiles in Florence is Children's Dental Clinic of Florence, LLC.
The Children's Dental Clinic of Columbia, LLC (Small Smiles on Two Notch Road) filed a Domestic LLC company 2-21-2003 and is current in all it's filing. Prior to May 12, 2003 it's name was Children's Medicaid Dental of Charleston, LLC. On 8-17-2008 this was filed "CHG AGT & ADD FR MICHAEL T SMITH".
Looks like one "Michael T. Smith" was once the registered agent for Children's Dental Clinic, (Small Smiles) as well as the Small Smiles in Florence and they were both changed to National Registered Agents, Columbia, SC.
As for the Small Smiles in Florence, SC. It was first established 1/23/2004 and it's first name was actually Florence's Children's Dental Clinic, LLC then changed it's corporate name to Children's Dental Clinic of Florence, LLC 3-5-2004, a short two months later.
In both cases, it appears these DeRose companies set up in a state as one name and with in 2-3 months change their business names. Then of course go on to operate under various other names.
Honestly, it must take an army to keep track of all of the names. I bet if you asked the employees who they worked for, they might be able to come up with some name, but it probably isn't the right one.
Does anyone on here remember Dr. Kevin P. Ward who amazingly had a child break his leg (the femur bone) while in a dental chair at the Children's Dental Center of Union City, New Jersey back in February of 2000? Another child came out of his office with a broken wrist. The state revoked his license for a short time for injuring 13 children. Look at the name of this clinic!
Tuesday, May 13, 2008
Ocean Dental's Chad Hoecker Desciplined in Ohio
Ohio Dental Board Disciplinary Action
CHAD B. HOECKER, D.D.S.
Motion by Dr. Kyger, second by Dr. Armstrong, to approve the proposed
consent agreement for Chad B. Hoecker, D.D.S., license number 30-022103, case
number 06-18-0603.
Motion carried.
I don't know what the complaint or disciplinary action was but the case number is listed above. Chad Hoecker is the owner of Ocean Dental Corporation, another medicaid dental mill.
CHAD B. HOECKER, D.D.S.
Motion by Dr. Kyger, second by Dr. Armstrong, to approve the proposed
consent agreement for Chad B. Hoecker, D.D.S., license number 30-022103, case
number 06-18-0603.
Motion carried.
I don't know what the complaint or disciplinary action was but the case number is listed above. Chad Hoecker is the owner of Ocean Dental Corporation, another medicaid dental mill.
Small Smiles In Boise, ID Employee Speaks Anonymously
Take it from a Small Smiles employee of many years who does not recommend anyone she knows nor lets her own children come to this place, do not bother going there.
It depends on the doctors mood that day if parents are allowed to come back, we are encouraged as assistants to make excuses as to why you cannot. Personally, I do not make excuses, I just let everyone come back if they ask and let the doctor look me in the eye because the policy states that one person may accompany the child back.
It is a very rushed system like a cattle call consisting of a morning meeting of the quota that needs to be made. "Oh, you did 98 patients yesterday that is down from the day before so you need to get it up if you want your bonus." Well screw the bonus if the kids are not getting the care that they need and are being rushed out and treated as if they are just a number.
This is exactly how everything including the employees are treated - all just numbers. Lets all just compete. If you complain or think that something is upsetting you might as well kiss your job goodbye. Welcome to Small Smiles.
There are no pediatric dentists and there never have been. All the dentists get trained in the Pueblo clinic in about a week to handle children and most of the assistants are hired of the street with little no training, which makes it wonderful for the rest of us that actually have training and know how to do things the right way by sterilizing instruments and treating children well.
Many of the good assistants are on our way to getting out of this "dental office" and on our way to bigger and better things. I just can not wait until the day that Small Smiles is closed down for all their mistreatment of patients needs and care as well as the care of their employees.
My identity is hidden because that is how you have to handle things with Small Smiles as an employee.
It depends on the doctors mood that day if parents are allowed to come back, we are encouraged as assistants to make excuses as to why you cannot. Personally, I do not make excuses, I just let everyone come back if they ask and let the doctor look me in the eye because the policy states that one person may accompany the child back.
It is a very rushed system like a cattle call consisting of a morning meeting of the quota that needs to be made. "Oh, you did 98 patients yesterday that is down from the day before so you need to get it up if you want your bonus." Well screw the bonus if the kids are not getting the care that they need and are being rushed out and treated as if they are just a number.
This is exactly how everything including the employees are treated - all just numbers. Lets all just compete. If you complain or think that something is upsetting you might as well kiss your job goodbye. Welcome to Small Smiles.
There are no pediatric dentists and there never have been. All the dentists get trained in the Pueblo clinic in about a week to handle children and most of the assistants are hired of the street with little no training, which makes it wonderful for the rest of us that actually have training and know how to do things the right way by sterilizing instruments and treating children well.
Many of the good assistants are on our way to getting out of this "dental office" and on our way to bigger and better things. I just can not wait until the day that Small Smiles is closed down for all their mistreatment of patients needs and care as well as the care of their employees.
My identity is hidden because that is how you have to handle things with Small Smiles as an employee.
Small Smiles of Boise, ID
208-322-3010
8744 W Fairview Ave
Boise, ID 83704
Since there are so many very unhappy employees at Small Smiles maybe it would be a good idea for someone to write the office a general letter and try to get some of these employees to step forward as Whistle Blowers. Let's face it, management isn't likely to open the mail, right?
Boise, ID 83704
Since there are so many very unhappy employees at Small Smiles maybe it would be a good idea for someone to write the office a general letter and try to get some of these employees to step forward as Whistle Blowers. Let's face it, management isn't likely to open the mail, right?