Click here to read all the stories from parents. They just go on and on, story after story and who is stopping this? Nobody so far!
Friday, November 21, 2008
Monday, November 17, 2008
WAVY TV Reports on Complaints about Kool Smiles
WAVY TV's , an NBC affiliate serving Norfolk, Portsmouth and Newport News Virginia, Derrick Rose reports on the usual complaints about the treatment of children at chain dental clinics catering to underserved children on medicaid that are operating in various states across the US.
Kool Smiles was created by Dr. Tu Tran and Dr. Thien Pham who trained with then broke from Drs. Michael DeRose and Dr. Ed DeRose who were the creators of Small Smiles/FOBRA that has hit the news in many areas including Good Morning America.
Thursday, October 30, 2008
Forba/Small Smiles Entering Orthodontics Market
Looks like just doing unnecessary dental work. abusing children for profit and fraudulently billing medicaid isn't enough for Small Smiles. They are now looking to venture into orthodontics.
See job listing for an orthodontist in MA.
If their orthodontic work is anything like their general dentistry work the children's teeth will go from perfectly aligned to completely screwed up.
If you are an Orthodontist applying for a job at Small Smiles I suggest you do your homework before even thinking about considering a job with this horrible company.
Wednesday, October 08, 2008
Small Smiles New Signage For It's Albany, NY Clinic


Tuesday, October 07, 2008
Dad tackles Smile Starters Dentist
It doesn't look like things have changed any under the so called new management at Smile Starters in North Carolina. (BTW, it's still under Michael DeRose control)
Here is a comment I got just two days ago.
My friend took her son there for his first dental visit and has vowed never to return. She managed to witness the staff attempting to restrain her infant son into a straight jacket, which they said was needed to keep him from moving and potentially injuring himself. Then she checked a little later and the doctor had a fist inches away from her sons face at which point her husband tackled the doctor and she grabbed her son. They are suing.
Wednesday, September 24, 2008
Current Review Shows Nothing Has Changed At Small Smiles
Recent Review of Dr. Erin Haggard at Small Smiles in Oklahoma City:
This was posted 8-20-08, just a few days ago. After reading it you can see NOTHING is changing at Small Smiles.
My friend just took her 3 year old son to this place and had a nightmare experience. They tied him up and didn't notify her, she only found out because he wet his pants and when she asked him what happened he said they didn't let him go because he was tied up. When she went back in to ask them about it they said that it was something common for them. The treatment they gave him was silver caps, which she found out later were absolutely not necessary. The reason she found this out was because he had a big cut on his lip (which they claimed was from him bitting himself) and the cut got a really bad infection, which SS wouldn't treat so she had to go to another dentist and that's when she was told the caps were not even needed.
Needless to say, this place is HORRIBLE!
Just ask yourself: why won't they let you go to the back with your child?!
Tuesday, September 23, 2008
"Drilling For Dollars" Wins Emmy
On Monday evening, September 22, 2008, Roberta Baskin, was awarded a national Emmy for her multi-part exposé on Small Smiles, a chain of pediatric dentist centers that preyed and profitted on children and the Medicaid system. Roberta previously won the Scripps-Howard Award for National Journalism for her series.
Thursday, September 18, 2008
Comment From Nancy Mastreno
Below is a comment I received the other day. I will say these kind are few and far between but they show the ignorance of some people. I wonder if Nancy ever stopped to wonder just where a dentist got the kind of money the DeRose's portray they have. Giving millions here, hundreds of thousands there, establishing million dollar endowments at Universities etc. For heavens sake Michael and Eddie were just dentists! Nancy needs to get a clue. I bet there are a few of my readers who would love to enlighten Ms. Mastreno.
Who are you and what kind of a grudge do you have. You really need to get a life. I have known the DeRose family almost my entire life and have witnessed their generosity. Yes, they and many others contributed to building this stadium and bringing football back to CSU Pueblo. It is great for the community and the school. My first dental assisting job was with Dr. Eddie when I was still in high school many many years ago. I am still in dentistry, but in another dental office with no connection to the DeRoses, and I have nothing but respect for this family. They have given back to this community many times over and most people don't even know how generous they are because they don't give with the condition of posting what they do. You must need to get a life and stop being so obsessed with this family. Nancy Mastreno
Saturday, September 13, 2008
Albany Access Dentistry - Former Small Smiles Still Getting Medicaid Dollars
Dentists Getting State Money, Despite State Investigations
- 17 / 29 said they requested -- but were denied -- the ability to sit with their child(ren) during treatment
- 12 / 29 said their child(ren) was/were placed under a papoose board, unable to move his/their arms and legs
- 3 / 29 said they did not consent to the use of that papoose board in advance
- 18 / 29 said the dentist placed crowns on their child(ren)'s baby teeth (as many as eight crowns in one sitting)
- 12 / 29 said their child(ren) developed complications, including bleeding, infection, and severe pain
- 6 / 29 said another dentist later told them the work done at Small Smiles was not necessary
"We handle parent concerns on a case-by-case basis. Parents are encouraged to contact their child's dental center directly (464-0402) or call our 800 number. As previously stated, we take any concern seriously, and take immediate action to remedy problems if and when they occur."
Wild Smiles Comment
Wild Smiles? That is a good one! What makes these people think that the word 'smiles' is appropriate in any of their names?
How about DF&B? Drill Fill and Bill instead?
Maybe 'Screams are Us'?
How about 'Dental Mills of America'?
What a racket these places have- they have twenty one years to drill teeth on one child. About ten or twelve of those years they can drill, fill, drill again. Then remove the nerve in tetth and put metal caps on them. Not only that they have a bunch of 'permanent' teeth that come in and they can drill on them from about age five or six to age twenty one! That is about fifty something teeth per person that they can have their way with over a period of twenty one years. Forget about preventative measures to prevent decay! They would lose out on something way too good and profitable for them!
Too many teeth are drilled unnecessarily. Too many teeth are root canal treated and capped and then many times extracted a short while later. Too many times small cavities are missed and they end up being so the tooth needs to be cut away more than it should have been, or something worse, like extraction.. Too many teeth are being cut that do not even have decay. They regularly take x-rays on every patient every six months regardless of if there is a reason or not. They squeeze out every dollar from every patient in every way they can, If they miss out on a billable procedure- they get upset!
The list of shameful practices goes on daily at these places.
The poor and unsuspecting parents and children that go to Small Smiles and others like them are being taken advantage of. They lose teeth at an early age when they do not need to. They receive treatments that are often excessive or not even needed.
Small Smiles is a shameful profiteering scheme under the guise of "health care' and providing "care" for those so-called under served. Those who do not even have a clue of what is occurring.
And Medicaid payers in every state nationwide should be reeled in and held responsible for the shameful waste of taxpayers' money by allowing these places to operate completely unchecked.
There needs to be something done to reverse this trend of profiting excessively through Medicaid fraud and other abuses.
Smiles? There is nothing to smile about. These places do not really care for the people that come there. They truly are interested in making as much money as they can, as fast as they can, and as easily as they can.
It's "wild" ALRIGHT. BUT NOBODY IS REALLY SMILING.