Thursday, August 19, 2010

Hey Kool Smiles - Time For The Assistant With The Long Green Fingernails To Go! YUK!

Hopewell, VA 

Kool Smiles Complaint:

Me and my 6 yr old went to Kool Smiles because i was looking for a place to take us both for the convience. It was horrible for me and her. She had a dental assistant with 2+ inch fake green nails that she kept stabbing into my daughters mouth.
My experience left me with a sore mouth and a assembly line experience. Now I can't get them to stop calling me to schedule another appointment and sending me post cards. I have called and called and requested they remove all my information and told them the unpleasant experience we had and they are still calling my work and sending things.

 ATTN:  NCDR, LLC (Kool Smiles)

Clean Up Your Act! 
(I know, a pipe dream) 
Stop Calling People At Their Place of Employment! 
(I get this complaint a lot!)

Tuesday, August 17, 2010

New York Ocean Dental Complaint

This was posted in the comment section but thought it deserved some front page space.  Mr. Hoecker, do you have an comments on this! 


I took my daughter to Ocean Dental as it was difficult to find someone close to where I live that would accept medicaid.  They wanted me to watch through a window while they cleaned her teeth and did not let me go back for X-rays or the exam....then I was told after not being explained anything, showed x-rays, etc, that my daughter needed two fillings and a cap, she is 3 and a half, so I made an appt for the first filling, they kept pushing me to sign a waiver for laughing gas but didn't even give me time to read what I was signing, as there were so many people there I just did and that was a mistake, then I wasn't even allowed to stand in the hallway while they filled the cavity, after that someone did talk to me for about two minutes and said that I needed to make sure she brushed I said she does brush and I supervise, then the person said, "well you wouldn't let your three year old wash your dishes so why would you let her brush her own teeth," when that was over I took her out to the car where she proceeded to barf in the backseat and lean her whole body over to the side and said she didn't feel good.  I was so mad that I called there and complained, and decided not to go back, I took her to a far away dentist from my house and to my surprise they went over x-rays and showed me her teeth and proceeded to tell me that she had no cavities, I said well they said she needed another filling and cap and they looked again...same results....I am furious that this is how people are being treated just because they have medicaid..your not entitled a decent dentist unless you drive for at least 45 minutes?  These people need to be investigated in my opinion.....

OMG!

Ya Gotta See It

 

A Look At FORBA's Dental Lobbying In Massachusetts

FORBA Holding, LLC
Johnson Haley, LLP
51 Franklin St. Boston, MA  02110
617-778-1200     
                                                                              
Date
Amount
Expenses
1-1 to 6-30-2010 $54,469.00 No Exp.
$750.00 To Todd R. Cruse
Expenses were only $1500.00, that's pretty darn good net income for the first 6 months from one client.  Todd spent that on May 4, 2010 for a Delta Airline ticket ($1,500 and $400 for the Taj Hotel)
1-1 to 12-31-2009 $124,500.00 $818.70 expenses listed.  Another Todd trip in Aug. 2009.  $318.70 for same hotel and $506.20 for air.
1-1 to 12-31-2008     $112,500.00 No Exp.
1-1 to 12-31-2007 $ 96,000.00 No Exp.
1-1 to 12-31-2006 $120,000.00 No Exp.
1-1 to 12-31-2005 $65.000.00 Contact -Todd Cruse, 415 N. Grand Ave, Pueblo, CO  81003 tcruse@ddmktg.com
Total
$573,219.00

Monday, August 16, 2010

FORBA/Small Smiles Job Ad - Advertising New Contract Policy

Dentist

Forba - Washington, DC 20001




Forba Dental Network is currently searching for a skilled and compassionate Dentist to join our stable and successful offices in Washington DC and Oxon Hill, MD. For years, the primary mission of our offices has been to meet the dental needs of underserved children and young adults.  Dentists on staff enjoy a rewarding work environment without the administrative burdens of operating a practice.  You will have the opportunity to focus on quality care, while we handle the administration responsibilities.  You'll find a rewarding career with purpose, pride and passion when you join the team! 
We provide a competitive compensation and benefits package including Excellent Salary based on a percentage of your production,100% Health Insurance Premium Coverage (Employee & Family), 100% Malpractice Insurance Coverage, 100% Long-Term Disability Insurance Coverage, 100% Reimbursement for Continuing Education, Dues and Licensing Fees, 401(k) Plan with Match, Licensing & Credentialing Support & Relocation Reimbursement.

General Dentists & Pediatric Dentists are encouraged to apply. Please call Jenna direct at 719-562-4462, email jlkochenberger@forba.com, fax 719-584-7696 or visit our website at www.forba.com.


DDS or DMD
EOE

Friday, August 13, 2010

A Great Way To End The Week

Kool Smiles South Side Of Tuscon Tries To Stop Mom From Accompaning Children To No Avail


Friday, August 13, 2010

I should've known at "Kool".

I should've known. When I chose a kids' dentist office whose very name is misspelled (albeit on purpose, in an attempt at being clever I suppose) Kool Smiles. I should've known. When I chose a dentist that was sandwiched between a carniceria and a check cashing/loan shark business. I should've known. When I chose a kids' dentist who strangely decided that rap and an unusual (not in a good way) hybrid of Mariachi and Tejano music would be a nice mix for their patients (who are 10 and under). I should've known. When I chose a dentist that close to the Air Force base. The South side of Tucson is in some ways similar to the South side of Chicago, except that it has better Mexican food and fewer crooked politicians. I should've known. When we go inside and the really great jungle gym, slide, rock climbing, play area thingy appears to have been dipped into a Rotavirus/H1N1 cocktail, followed by a layer of melted popsicle and then topped off by a light coating of dirt and granulated sugar. Yuck. I should've known. When they call the 3 and 4 year-old patients to come back and insist that I wait in the lobby. A part of me thought, "You're crazy if you think I'm going to let my 3 and 4 year-old go back there by themselves. That will be mayhem for them AND you." The other part of me (the more sarcastic one that lives her life with tongue-in-cheek) thought, "You're crazy if you think I'm NOT going to let my 3 and 4 year-old go back by themselves. That will be mayhem for them AND you. Good luck with that..." In the end, the sensible me won (in addition to being sarcastic, the other one tends to throw in the towel way too soon in my opinion) and I did accompany the girls back. However, this was not before they insisted that I NOT accompany them, but rather peer through a two-way "interrogation mirror" while they were being seen. I should've known. When I chose a dentist for my children that uses two-way mirrors....

I will be returning to our previous dentist who sports the lime green Easy Tone Reeboks and Lily the lovely hygienist who was born to work with kids. There is no playland and the music is unremarkable, but I don't feel like I need a shower when I leave. I will however, be returning to that carniceria for their specials on chorizo and queso fresca.

Thursday, August 12, 2010

FORBA Small Smiles - Public Health Hazard? Yes, I sure think so, what about you

FORBA Holding-Small Smiles Dental Center  Better Business Bureau Rating
Public Health Hazard?  Yes, I sure think so, what about you?






Wednesday, August 11, 2010

National Union Fire Insurance Company Files Suit Number Two in Tennessee

The latest suit between National Union Fire Insurance Company (NUFI) and FORBA Holding/Small Smiles Holding (New FORBA) was filed August 8, 2010 in Middle Tennessee Federal District Court.

In short, NUFI says FORBA failed to disclose the fraud investigation by the DOJ, HHS and several state Attorney Generals.  Nor did FORBA disclose that American Insurance, the insurance company that previously had them covered, cancelled their coverage due to "claims experience".

This took place through an insurance broker-Affinity Insurance d/b/a Dentist's Advantage.  Affinity secured the policies for FORBA/Small Smiles in the beginning.

Then Affinity told FORBA American Insurance was not renewing their policies due to "claims experience"  At that point FORBA asked Affinity to get them other insurance.  Affinity was an "authorized dealer" so to speak for NUFI.  So, Affinity secured insurance for FORBA, selling them a NUFI policy.  (Affinity knew why FORBA had their insurance canceled, didn't they?)

Affinity wrote the insurance policies in August 2009 and onward they marched, according to the Complaint.

Then, came the investigations results and a multi million dollar settlement with the government.  As well, a Corporate Integrity Agreement with Health and Human Services was made.

When FORBA Holding/Small Smiles Holding (New FORBA) filed suit against "Old FORBA" (The DeRose-Padula-Roump Bunch) crying foul, saying didn't know how bad Old FORBA really was, they ended up spilling the beans on how much they really knew and when they really knew it.  Being Gypsies, Tramps and Thieves, it's hard to keep all the deception in order. 

The Complaint against Old FORBA revealed facts that made it clear, the information New FORBA gave NUFI was, at worse, fraudulent and certainly misleading. (surprise surprise)

Basically NUFI is saying they didn't know what dirty rotten scoundrels New FORBA really was either.  Just as New FORBA claimed against Old FORBA.  In the suit New FORBA v Old FORBA, New FORBA admitting knowing in late 2007 they were being investigated.

Wouldn't it be funny if I had evidence NUFI knew or should have known all about the various investigations.  Let's just say for example website visitor logs.  Not saying I do, just saying it would be funny.

New FORBA filed suit against Old FORBA for the same reasons NUFI is filing suit against New FORBA.  Pot, meet Kettle.

NUFI is asking the court to rescind the last two years of liability insurance coverage they had on New FORBA and all of its employees.  Basically they are wanting to not have to pay up on any claims that will arise for the period 8-2008 through 9-26-2010.

Just as New FORBA is wanting to rewrite dentists employment contracts - in case the courts do not rescind and make void the NUFI insurance policies, they want the court to rewrite the policies on what is/was covered would be minimized.

Wonder if FORBA is looking for new insurance?

Good luck with that.

Click here to read the complaint.
The Policies/Exhibits are here;
No. 1 ; No. 2 ; No. 3 ; No. 4

Update:
The Tucson Inspection a few weeks ago, did NOT go well.  After all this time, they still can't get it together.  In the suit above, NUFI called it a "Raid"!

Lawsuits Against Kool Smiles Filed In Kentucky

I've found reference to two suits, but I can only locate the actual complaints on one.  Not sure what is going on with that.

One is Taylor vs. Kool Smiles in Lexington, this on is on file with the courts.

The second on was referred to in an online news papers:

Jerrisha Coomer v Kool Smiles, see it listed here.  This one I've not located just yet and found no other mention to it other than in the online paper.

If anyone has info, please email me with the info.